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Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,603 Reviews of Crown Buick GMC - Service Center
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June 24, 2016
emergency service I had a problem with my car starting several times a week. Today I was heading to work and my car would not start. I got a jump from a friend and head I had a problem with my car starting several times a week. Today I was heading to work and my car would not start. I got a jump from a friend and headed straight to Crown Buick. I got there before it opened but luckily William Hevel was there early. He had my car fixed and on the road is 30 minutes. I have all my scheduled service done here and always have a pleasant experience. Thank you Crown Buick and William. More
by pdperkins
Employees Worked With
June 23, 2016
So Awesome! Bill Hevel is the best to work with. I can't imagine taking my car to another agent/dealer. He is always fun to talk to & so informitve. Bill Hevel is the best to work with. I can't imagine taking my car to another agent/dealer. He is always fun to talk to & so informitve. More
by Elly S
Employees Worked With
June 21, 2016
Excellent follow-up , and service I contacted Chris a few weeks ago regarding a recall I received. From day one Chris was very helpful and on point. He ordered the necessary part and I contacted Chris a few weeks ago regarding a recall I received. From day one Chris was very helpful and on point. He ordered the necessary part and contacted me when it was in. Once the part came in the he had me scheduled the following day to come in for the repair. Chris was a great communicator and provided grade "A" service! I would definitely utilize this dealership again! More
by Lakeisha Gates
Employees Worked With
Chris Sullo
June 15, 2016
Always a pleasure to work with Bill Hevel I have been working with Bill Hevel for several years now regarding various services needed for my Regal. He is always a pleasure to work with and goe I have been working with Bill Hevel for several years now regarding various services needed for my Regal. He is always a pleasure to work with and goes the extra mile when needed. He is courteous, helpful, and always pleasant. I hope to be able to work with him in the future whenever my car service needs arise! He is an added value to the Crown Buick Service department and makes the experience, regardless of how costly it may be, an enjoyable one which takes some of the pain out of the hole left in my pocket. THANKS Bill! More
by Bricker
Employees Worked With
June 15, 2016
Professional Grade A I am Crown customer for many reasons(both at GMC and Audi, their core values do not change from location)... and of course during my recent visit they I am Crown customer for many reasons(both at GMC and Audi, their core values do not change from location)... and of course during my recent visit they continue to show excellence in ALL categories. Yes it is nice to have a warm welcome by the service drive reps. Yes it is nice to be addressed as soon as you walk in the service door by a "Good Morning, how can we help you today?". From start to finish the experience is Fantastic! The routine service on my GM vehicle was done correctly and timely. They provided a clean and brand new loaner vehicle for the day without question. Upon picking up my SUV, the GM of the dealership was walking around interacting with all the new car shoppers & service customers(nice touch) and wanted to make sure his team delivered... it was easy for me to inform him(GM) that Bill Hevel and his team were a 12 out of 10. Appreciate the great work and thank you! More
by boltspeedman
June 14, 2016
Still the Greatest!! Excellent service from the moment I pulled up. The greeter met me with a smile ,it was as if he was waiting for me(I did have an appointment). I was e Excellent service from the moment I pulled up. The greeter met me with a smile ,it was as if he was waiting for me(I did have an appointment). I was escorted into my service writer Bill Hevel . Bill took great care of me and his attention to detail impressed me tremendously not to mention the car wash to boot. I have owned 5 different Buicks and I still say a great car and a great service team . I am loyal to he brand. Keep up the fantastic work you do!! The GM Craig Blacklidge stopped by and inquired how was I being treated which I thought was great customer service, just a very pleasant service appointment. I even met Miss Doris, a smiling cheerful cashier whose conversation I found friendly and kind. Sorry I didn't get Greeter's name , He told a few jokes and was in a positive mood. I worked in retail for 20 years and I know the impact of having a great customer service team and Crown Buick has assembled an EXCELLENT team, again Keep up the good work!! Jack Fletcher More
by jackspat
June 13, 2016
Great dealership! He was great wiht our car we called in and got a spot right away came here and was getting it fixed right away! I would recommend Dave for your car is He was great wiht our car we called in and got a spot right away came here and was getting it fixed right away! I would recommend Dave for your car issues More
by 12twelveCwp
Employees Worked With
Dave Biagi
June 10, 2016
Excellent Service William Hevel was prompt, courteous, and thorough in reviewing the service needed for our GMC Canyon. In addition to the work we had planned, he poin William Hevel was prompt, courteous, and thorough in reviewing the service needed for our GMC Canyon. In addition to the work we had planned, he pointed out that we needed a couple of potential recall inspections, and added them to the work so that we would not need to address separately. His proactive approach and clear communications were most appreciated. More
by Well Done
Employees Worked With
June 09, 2016
Outstanding Was greeted by the most friendly, professional and courteous service advisors I have ever had the pleasure to work with. The waiting area is very comf Was greeted by the most friendly, professional and courteous service advisors I have ever had the pleasure to work with. The waiting area is very comfortable and the complimentary coffee and cookies was above and beyond. Thanks to Bill Hevel and the rest of the service department for the prompt and excellent service. If there was a rating above excellent I would rate it that. More
by rickbo
Employees Worked With
June 03, 2016
Excellent Service I was so happy with the service I got from Dave, he helped me pick out the best tires for my car and my budget. He was the BEST. It didn't take to l I was so happy with the service I got from Dave, he helped me pick out the best tires for my car and my budget. He was the BEST. It didn't take to long at all. I would recommend Dave at Crown Buick GMC in St Pete anytime. Pleasent satisfying experience. More
by Joda816
Employees Worked With
Dave Biagi
