Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,603 Reviews of Crown Buick GMC - Service Center
Sort by
July 01, 2016
factory recall David W Biagi This is a nice, clean shop and David was very courteous. For just being a recall service we were treated very well. David W Biagi This is a nice, clean shop and David was very courteous. For just being a recall service we were treated very well. More
by whitewhiteIB02
Employees Worked With
Dave Biagi
July 01, 2016
The worst service ever... By far the worst service ever and would have entered a negative star rating if available. Our car is well maintained and was given a routine throttle By far the worst service ever and would have entered a negative star rating if available. Our car is well maintained and was given a routine throttle body and injection cleaning service this past Friday. Monday when I attempted to exit my garage I was alarmed to see an 'Engine power reduced!' message on my dashboard. We had it towed to the dealer and was given a loaner. Well Tuesday no call. Wednesday too much suspicion was overtaking our focus so we called and was told that our car was continually shutting down. The mechanic had to be towed back after being stranded on the highway. Surprisingly, I received a call the next day stating it was ready for pick up and all is well. Okay....so what was the culprit you ask? Boy I certainly wanted to know and had to literally ask. Nonchalantly, they stated that a plug was not properly connected during our routine maintenance visit. Are you kidding me?!? So here's the grand finale....I was given my keys and sent on my merry way with a half a%% apology. My car completely submerged in smudges and fingerprints. It wreaked off an awful and offensive smell of gas inside. Lastly I had to b-line it to the gas station cause I was running off of fumes! What a joke but it's no laughing matter when I share this experience with anyone who's willing to listen. More
by TYT
Employees Worked With
June 30, 2016
new customer Having recently relocated from Delaware (2 months) I needed to have my 2014 Buick Encore serviced. Looking for a local Buick Dealer I came to Crown Bu Having recently relocated from Delaware (2 months) I needed to have my 2014 Buick Encore serviced. Looking for a local Buick Dealer I came to Crown Buick in St Petersburg. Not knowing what to expect since I purchased the car in Delaware I was very much surprised. Chris Sullo, a Service Advisor, was the person who took care of me. I could not have been more pleased. Chris took care to ensure that I was fully informed what would take place and the service being done. I would most definitely recommend this dealership and when I go to upgrade my Buick this is the place I am going to go. More
by seaairtom
Employees Worked With
Chris Sullo
June 29, 2016
Quick, quality service all done with a smile Chris Sullo is an absolutely awesome guy & business man. He took care of me and my business car this past week. Chris was so knowledgeable and contact Chris Sullo is an absolutely awesome guy & business man. He took care of me and my business car this past week. Chris was so knowledgeable and contacted me in a timely manner. He is an amazing representative for Crown Buick GMC as he takes service to the next level. I am very pleased with his service and thankful for his help & advise. It was a pleasure working with him. Bryan picked me up with the courtesy shuttle service, and we had great conversation and laughs. He is an incredibly happy person and truly brightened my day. When I arrived to the dealership, Chris gave me my final update and brought me up to check out with Doris. Doris is an absolute doll. We joked and laughed. Her personality shines and the perfect person to cash you out. Thank you all so much for your great service! More
by TravelSmithsLC
June 28, 2016
Excellent Service We followed Chris to Crown Buick GMC from his prior dealership because we know we can trust him. You can count on Chris to consistently raise the Cus We followed Chris to Crown Buick GMC from his prior dealership because we know we can trust him. You can count on Chris to consistently raise the Customer Service bar by always being friendly, knowledgeable, hardworking, and honest. There's no one we'd rather go to and highly recommend him. We were also highly satisfied with the service from this dealership as a whole - they took their time to truly identify the source of my vehicles problem instead of troubleshooting and guessing. Their level of commitment and excellent service is highly appreciated. More
by The JD's
Employees Worked With
Chris Sullo
June 28, 2016
Great service! Chris Sulu is the best salesman in the business. He goes above and beyond to make sure that everything is taken care of and that you receive the best Chris Sulu is the best salesman in the business. He goes above and beyond to make sure that everything is taken care of and that you receive the best quality service available. More
by Jasondorr
Employees Worked With
Chris Sullo
June 28, 2016
great overall service Chris and Ms. Doris both provided quality service and customer service to me on yesterday. this dealership give the customer great quality while con Chris and Ms. Doris both provided quality service and customer service to me on yesterday. this dealership give the customer great quality while continued to make sure that quality work is completed and that the customer understands what has been done in laymen's terms. Great value for my dollars and quality qualified service. More
by deveron gibbons
June 26, 2016
Buick encore I was there on a day when the service advisor was extremely busy due to another one on vacation. He was courteous and polite, efficient once he got t I was there on a day when the service advisor was extremely busy due to another one on vacation. He was courteous and polite, efficient once he got to me. The service was within the time estimate he gave me, and my questions were all addressed. More
by Linda
Employees Worked With
William Hevel
June 25, 2016
Greg is Awesome! Greg Berry is so pleasant & professional. Awesome service with a smile. They always do a great job on our vehicle. Greg always tries to get us a good Greg Berry is so pleasant & professional. Awesome service with a smile. They always do a great job on our vehicle. Greg always tries to get us a good deal when a repair is needed. More
by HRebelo2
Employees Worked With
Greg Berry
June 24, 2016
Always Great Service! Every time I take my GMC Sierra in for service or repairs, I can't say enough about the level of professionalism I get from Crown GMC. Bill Hevel has Every time I take my GMC Sierra in for service or repairs, I can't say enough about the level of professionalism I get from Crown GMC. Bill Hevel has been amazing to work with, couldn't imagine going anywhere else. More
by Fl. Dist.
Employees Worked With
