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Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,603 Reviews of Crown Buick GMC - Service Center
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September 26, 2016
Continued great service Another routine visit for an oil change, another great customer service experience at Crown Buick GMC. Dave, the service manager, is beyond professio Another routine visit for an oil change, another great customer service experience at Crown Buick GMC. Dave, the service manager, is beyond professional. He is courteous and conscientious. And Lisa Guttery, one the expert sales professionals there, continues to show why I wouldn't go anywhere else for my truck's service. She made a point of spending time with me to ensure I was still happy about my purchase and the ongoing service. I might schedule extra oil changes just for the chance to interact with these fine folks. More
by doctork
Employees Worked With
Lisa Guttery, Dave Biagi
September 24, 2016
Service work with car wash that took way too long. A free car wash is provided with the service appointment. However, I am extremely disappointed with how long it took to get the car from the wash. I A free car wash is provided with the service appointment. However, I am extremely disappointed with how long it took to get the car from the wash. I waited 45 minutes after the service work was completed before the car was returned from the wash. It should not have taken than long. More
by Witty Lady
Employees Worked With
September 21, 2016
Repair Service-C. Sullo Great repair service, prompt and positive communication, attention to detail, patient and friendly customer service. Thank you Christopher Sullo (patr Great repair service, prompt and positive communication, attention to detail, patient and friendly customer service. Thank you Christopher Sullo (patron saint of those who travel) More
by Kathleen Sullivan
Employees Worked With
Chris Sullo
September 19, 2016
Excellent customer service My air conditioning on my 2006 dodge Ram Pick went out, and I had a extended warrantee. I checked a couple places and they needed my truck for a wee My air conditioning on my 2006 dodge Ram Pick went out, and I had a extended warrantee. I checked a couple places and they needed my truck for a week. I took it to Crown Buick GMC, and their service writer, Dave Biagi, he took my service contract did all the paperwork and they had my truck done in a day and a half. Not only was this the best service but fast and efficient. I could not have asked for a better experience and Dave Biagi took care of everything. I would highly recommend Crown Service for the best experience I have ever had with a repair facility. Thank you Dave Biagi for the excellent customer service. More
by riskman63
Employees Worked With
Dave Biagi
September 18, 2016
A great service Buick LaCrosse which L love driving. Repaired handle under factory warranty, no hassles Thanks To both service guys who teamed up to provide outstand Buick LaCrosse which L love driving. Repaired handle under factory warranty, no hassles Thanks To both service guys who teamed up to provide outstanding service. Diane Varidin More
by Varidin
September 18, 2016
Sales & Service From Tony Clouse in sales to William Hevel in services, our experience was great. I would recommend them to anyone. I purchased and have had service a From Tony Clouse in sales to William Hevel in services, our experience was great. I would recommend them to anyone. I purchased and have had service at this location twice. More
by Max Villalobos
September 16, 2016
Dave Biagi went out of his way to service my car. Dave Biagi just did a great service for me. He went out of his way to help me and also that weekend when my battery was totally dead. He put a new bat Dave Biagi just did a great service for me. He went out of his way to help me and also that weekend when my battery was totally dead. He put a new battery in my car and delivered to me. He does excellent service for his customers. More
by Kathleen Kitzmiller
Employees Worked With
Dave Biagi
September 15, 2016
Thank you, Crown! The day I purchased my truck through Crown the check engine light came on and then went off so we didn't worry about it. About 4-5 days ago it came b The day I purchased my truck through Crown the check engine light came on and then went off so we didn't worry about it. About 4-5 days ago it came back on and stayed on. William Hevel and the guys at Crown took great care of me. The put me in a courtesy vehicle and repaired my truck free of charge. Thank so so much!! More
by Rehmjess725
September 15, 2016
Service Response I found Bill and the Crown Buick team to be extremely friendly, professional and helpful each time that I attempted to get my vehicle serviced. The o I found Bill and the Crown Buick team to be extremely friendly, professional and helpful each time that I attempted to get my vehicle serviced. The oil percentage wasn't low enough the first time that I visited the service center. The overall attitude and welcoming demeanor of the service group is why I changed from the location that I purchased my vehicle in Tampa to Crown. More
by al23
Employees Worked With
September 14, 2016
Awesome Mr. Hevel was helpful answering all questions and was a complete professional . He was accurate on how long the service would take! Give the guy a r Mr. Hevel was helpful answering all questions and was a complete professional . He was accurate on how long the service would take! Give the guy a raise!!!!!! SideNote sales guy Joey was awesome as well! More
by Gmc823
