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Crown Buick GMC
St. Petersburg, FL
3,701 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,701 reviews
May 19, 2017
Excellent service and terrific teamwork. Team of Amy, Tom and Mike did an extremely efficient and very satisfying job. Because of their work they kept me in the Buick family. Team of Amy, Tom and Mike did an extremely efficient and very satisfying job. Because of their work they kept me in the Buick family. More
by Patrick Brafford
Employees Worked With
Mike Mathis, Tom Chenel, Amy Simpson
Helpful May 18, 2017
Outstanding customer service My rating of 5 stars was giving because every time I come to crown GMC I am greeted and treated with excellent customer service. William Hevel is jus My rating of 5 stars was giving because every time I come to crown GMC I am greeted and treated with excellent customer service. William Hevel is just one if the greatest employees here and not only does he wears the brightest smile but he also ensures that you are wearing one as well. I recommended my mother to him or Dave B as he is also an excellent employee here at crown GMC. Needless to say my mother was very satisfied with the service she received and will be a returning customer as well. Thank you for the excellent customer service and hospitality shown every single time. Sincerely a highly satisfied and returning customer, Litika Stephens More
by Litika N Stephens
Employees Worked With
May 18, 2017
Polite, Prompt and Professional I am a demanding consumer in that I expect the a bit more than the basics when an organization depends on its customers for its success. Over the year I am a demanding consumer in that I expect the a bit more than the basics when an organization depends on its customers for its success. Over the years, I have done business at a number of dealerships for various reasons. Time and again, the Crown family has surpassed my expectations. I currently have my vehicle serviced at Crown Buick and Mr. Dave Biagi is my "go to". Since meeting Dave, he has been "on it". He gets me in for service around my schedule and is always a pleasure to deal with. Service is prompt and the car wash is appreciated. The waiting room is always spotless, wi-fi and vending if needed and the rest of the staff always polite and friendly. More
by Michael S Castleman
Employees Worked With
Dave Biagi
May 17, 2017
Professionalism I deal with Chris on a daily basis as Sublet coordinator at the Drivetime IC and can confidently say he is always to curbstones and prompt to respond I deal with Chris on a daily basis as Sublet coordinator at the Drivetime IC and can confidently say he is always to curbstones and prompt to respond to email or call. As our only point of contact at Crown GMC, Chris demonstrates great communication skills and is knowledgeable in any concerns I have come across whether it be a vehicle or services. Would strongly recommend to anyone looking for a memorable service for their vehicle. More
by leu007
Employees Worked With
Chris Sullo
May 17, 2017
Vacation troubles Travelling for vacation and experienced car trouble 1100 miles from home. Stopped at Crown Buick without an appointment and was greeted with nothing b Travelling for vacation and experienced car trouble 1100 miles from home. Stopped at Crown Buick without an appointment and was greeted with nothing but hospitality. Service Manager Greg Berry worked me into the schedule and helped me get a rental car. Much to my surprise the car was repaired in the same day and at absolutely no charge. This dealership and Greg Berry are top notch and helped turn a very stressful situation into an enjoyable experience. My thanks and appreciation to Greg and the staff at Crown Buick. More
by Earl
Employees Worked With
Greg Berry
May 16, 2017
Top-notch service department The most professional service department I've ever been to. I've worked with all of their service advisors over the years, and each visit consistently The most professional service department I've ever been to. I've worked with all of their service advisors over the years, and each visit consistently exceed my expectations. More
by James D
Employees Worked With
Greg Berry
May 15, 2017
Great service! Greg Berry was very helpful and knowledgeable in resolving the issues I was having with my GMC Sierra. I was also pleased that the mechanic found a l Greg Berry was very helpful and knowledgeable in resolving the issues I was having with my GMC Sierra. I was also pleased that the mechanic found a lost item under the seat that he was repairing and assured that it was returned to me. More
by mike n
Employees Worked With
Greg Berry
May 15, 2017
Friendly atmosphere Although I had never met Violet DeSouza and Tammy Wagner, I was drawn into their friendly, knowledgeable salesmanship, totally made it a comfortable,f Although I had never met Violet DeSouza and Tammy Wagner, I was drawn into their friendly, knowledgeable salesmanship, totally made it a comfortable,fun, experience. More
by Happycamper
May 13, 2017
Great Service! Everyone was great and explained everything well, very friendly and helpful! I would definitely recommend people to come to this dealership. I left wi Everyone was great and explained everything well, very friendly and helpful! I would definitely recommend people to come to this dealership. I left with all of my questions answered! More
by vettechsara
Employees Worked With
May 13, 2017
A 5 star all the way Outstanding service, Greg Berry is always the most efficient,though member of a superior service team. why would you go anywhere else.....always want Outstanding service, Greg Berry is always the most efficient,though member of a superior service team. why would you go anywhere else.....always want to have you leave very satisfied and that's why I continue to deal with them after 12 years, never a hassle! More
by biofish
