Crown Buick GMC

Excellent Service We continue to be Crown customers due to the service and support we receive from Bill Hevel(GMC/Buick) and Mandy Walters(Audi). This review is specifi We continue to be Crown customers due to the service and support we receive from Bill Hevel(GMC/Buick) and Mandy Walters(Audi). This review is specific to my recent service at Buick GMC however the mission statement and value proposition is uniform across the Crown Family of Dealers. Bill Hevel continues to set the bar above excellence in his role as a service advisor. His professional and courteous approach with the role is refreshing when going through a simple maintenance visit or major repair. It is greatly appreciated from the customer standpoint when a dealer visit is smooth and pain free. We appreciate Bill, his Team and the entire Crown Family for thier hard work and excellent service! More

Enclave5 I love this dealership! Friendly and helpful, you can't go wrong. I've worked with Amy to get my car and she still makes sure that I'm happy and I ev I love this dealership! Friendly and helpful, you can't go wrong. I've worked with Amy to get my car and she still makes sure that I'm happy and I even get a Happy Birthday. Craig always makes me feel welcome and important and that they just want everything to be as perfect as possible. The service is great! I deal with Dave Biagi and he makes sure my car is in top-notch shape. I highly, highly recommend this dealership to buy, lease and for continued maintenance and service. More

Honest and efficient When I went to crown to get my vehicle serviced for an oil change Joseph came up to help me and show me a beautiful Buick encore which I then purchas When I went to crown to get my vehicle serviced for an oil change Joseph came up to help me and show me a beautiful Buick encore which I then purchased. I traded in my old lease and got a great deal. He was fun and easy to work with More

Chris Sullo Facilitates Excellent Service and Repairs Chris Sullo facilitated service and repairs for my Traverse. I moved to Crown Buick GMC to work with Chris because he always takes care of his custom Chris Sullo facilitated service and repairs for my Traverse. I moved to Crown Buick GMC to work with Chris because he always takes care of his customers. Thanks for the hard work and dedication! More

Chris Sullo and Brain Hartford are proficient!! Chris Sullo immediately greeted us at the door, ready to help. We explained our situation and that we had been to 7 different auto businesses and had Chris Sullo immediately greeted us at the door, ready to help. We explained our situation and that we had been to 7 different auto businesses and had no resolve. He explained every detail and answered every question we asked! We were so impressed and felt very comfortable with his answers- Chris went above and beyond what our expectations were after dealing with other dealerships. He was honest and straight forward. Brian Hartford was the technician on our vehicle and he eloquently explained the issues and how to resolve. They both gave us a timeline for how long it will take to repair and took the time to actually SHOW us the problems. Brian did excellent work and he gave us peace of mind that our car would be back to normal in no time. We had a diagnosis on Tuesday and our vehicle was completely fixed on Thursday after the parts were ordered. Chris and Brian are the ones to go see!! We will be recommending them in the future. Thank you very much. We will be back to work with our favorite service gentlemen, Chris and Brian if there are any more issues. Thank you! More

Always red carpet treatment by David After buying my third vehicle from Crown and the best customer service received by David, I bought another car for my son a month a go and paid cash After buying my third vehicle from Crown and the best customer service received by David, I bought another car for my son a month a go and paid cash for a 2014. More