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Crown Buick GMC
St. Petersburg, FL
3,701 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,701 reviews
June 02, 2017
Not impressed with this dealership I visited this dealership a couple times to buy a new Sierra. Their sales staff never had answers to my questions and I was less than impressed so I I visited this dealership a couple times to buy a new Sierra. Their sales staff never had answers to my questions and I was less than impressed so I purchased elsewhere. I have now brought my vehicle in for service and am not impressed with the service department either. They didn't keep their appointment times, wouldn't give a loaner, and were slow on communication. My truck was not repaired and when I called back to make a follow up appointment they basically blew me off. My truck has numerous issues that GM is saying are normal. Poor Quality. More
by Zachcest
Employees Worked With
Chris Sullo
Helpful June 02, 2017
Excellent Service Christopher Sullo took care of me at the scheduled appointment time. He explained what would happen in this free oil change service and maintenance ch Christopher Sullo took care of me at the scheduled appointment time. He explained what would happen in this free oil change service and maintenance checkup. My Encore was washed and ready in a little over an hour. Great service by Chris and Crown! More
by Dennis
Employees Worked With
Chris Sullo
June 01, 2017
Awesome Customer Service! My Buick Verano had a slow leak in one tire. It couldn't be found the first time in but Chris Sullo (who has always been very professional and up fro My Buick Verano had a slow leak in one tire. It couldn't be found the first time in but Chris Sullo (who has always been very professional and up front with me) didn't give up....I called him to let him know it was still loosing air somewhere. He asked me to bring it in. I did, the guys in the shop found the leak. I had purchased the Tire and Wheel Warranty when I purchase the vehicle. The tire was replaced.... job done well! Thank you Chris! More
by Cheri
Employees Worked With
Chris Sullo
June 01, 2017
super service made my appointment that fit my schedule. got me in at on time. informed me what options I had for my service work was done in record time service man made my appointment that fit my schedule. got me in at on time. informed me what options I had for my service work was done in record time service manger was there to greet me when I drove up. I would highly recommend this dealership. More
by gmc1825
Employees Worked With
Greg Berry
May 31, 2017
Friendly Atmosphere , great service. Mike Clark excellent sale rep.I would recommend this dealership to family and friends; I am extremely excited about my new GMC. , great service. Mike Clark excellent sale rep.I would recommend this dealership to family and friends; I am extremely excited about my new GMC. More
by Jamie082
Employees Worked With
May 31, 2017
Thank You Bill Hevel Bill Hevel's professionalism and customer service skills should be an inspiration to all other service advisors at Crown Buick. I had to bring my 201 Bill Hevel's professionalism and customer service skills should be an inspiration to all other service advisors at Crown Buick. I had to bring my 2013 Chevy Sonic in for a check up after a minor fender bender. I didn't see any damage but I wanted to be sure there wasn't any structural damage...and it was time for an oil change as well. I have been going to Bill for years and has always been sincere and honest about the work that my vehicle needs so I knew that I would not being taken advantage of because I am a woman and know zero about cars. I will never bring my car in for service unless I know that Bill is going to be there because I appreciate his friendliness, helpfulness and knowledge. He always describes the services recommended along with charges I can expect. I never feel pressured and I trust him and the information he provides me about my car.. More
by My is
Employees Worked With
May 30, 2017
Excellent Service every time! Greg Berry and Christopher Sullo are extremely helpful each time I need them! The service is fast and and their customer service is outstanding. Defin Greg Berry and Christopher Sullo are extremely helpful each time I need them! The service is fast and and their customer service is outstanding. Definitely recommend! More
by kitempleton1
Employees Worked With
Greg Berry, Chris Sullo
May 30, 2017
Great experience The team was awesome. My spouse is a very hard person to please. Amy & Bob pulled it off. Thank you. We will come back to Crown again. This could be b The team was awesome. My spouse is a very hard person to please. Amy & Bob pulled it off. Thank you. We will come back to Crown again. This could be because our son Brian Clausen stepped up. We still have a few doubts. But overall things went well. More
by Vernon
Employees Worked With
Amy Simpson
May 30, 2017
Easy, no pressure sales Tom was very helpful and answered all of our questions and concerns. He didn't push or pressure us into buying anything. He was helpful and knowledg Tom was very helpful and answered all of our questions and concerns. He didn't push or pressure us into buying anything. He was helpful and knowledgeable about all of the cars on the lot. He stayed after they closed to help us seal the deal and drive away in a great car. Definitely recommend visiting Tom and next time we are looking for a car we will be back. More
by longstrom887
Employees Worked With
Tom Chenel
May 30, 2017
to : Amy Simpson To whom it may concern: I had an excellent experience with your company. Dealer was excellent in every way.. incredible service. thank y To whom it may concern: I had an excellent experience with your company. Dealer was excellent in every way.. incredible service. thank you . William wright III More
by alph 99
Employees Worked With
Amy Simpson
