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Crown Buick GMC

St. Petersburg, FL

4.9
3,701 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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5237 34th St N

St. Petersburg, FL

33714

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Showing 3,701 reviews

August 11, 2023

Best service team and Howard Wilson rocks. Howard has been my service advisor for several visits to Crown and he always takes such great care of me. More

by cfaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Wilson
June 22, 2023

Once again I have received excellent service from Crown Buick GMC St Petersburg, Fl. John Grundon and Bill Hevel are professional and friendly. I trust them completely. Wouldn't go anywhere else. They sa More

by Sdanglade
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
June 08, 2023

John Grundon and Crown GMC St. Pete has always exceeded my expectations! The staff is always friendly. If you are waiting for your car to be serviced, the waiting area is inviting, More

by Cheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

I can't thank your service team enough for helping me navigate through my 2nd party extended warranty. John G and Bill H went above and beyond to help me get a certain part covered that my warranty sai More

by jason.ventola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Another great visit and happy to be back as I sold my Buick a couple of years ago, but happy to say I got another, just so I have the piece of mind to know who is servicing it. Bill Hevel and his crew More

by jason.ventola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

John Grundon is one of the most helpful and friendly person I have met. He explains everything clearly and upfront for you so you are not confused or charged anything you didn't want or need. If you hav More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2023

Not pleased with service this time around. I made an appointment & when I walked in the door no one came to help me for several minutes until a nice lady got up and asked "may I help you?" The More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacquel
Feb 07, 2023 -

Crown Buick GMC responded

Hi Gina, I am very sorry to hear about your recent service visit. Unfortunately, with the current times, staffing is challenging, and I apologize as we are doing our best to resolve this. Please contact me as you are a valued customer to my staff and me. If you continue doing business with us, I would like to personally see your vehicle through the service department on your next visit. Also, please remember that we offer a pit stop at any time, including a top-off of washer fluid, a tire pressure check, and an exterior car wash at no charge. I hope we can do business again in the future so we can demonstrate our commitment to regain your trust. Sincerely, Bill Hevel Service Manager

January 20, 2023

They took care of me when I was in desperate need of help. I was 700 miles from home and needed to get home quick. I couldn’t believe that they were able to get me back on the road in one day. I would r More

by Mrcjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

Everything went great. Just had an oil change and tire rotation. Jay was quick to write up my car, and even got a free car wash. I'll certainly be back. Very happy! More

by rldunc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacquel Waller, Tom Everson
November 21, 2022

Everyone was great from greeted when pulling in, to Kim Stuckey, Service Advisor. I brought the Terrain for Recall within it was completed and my car was washed. Brought back to me by Roger, one of the More

by steveandpat77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stuckey