Crown Acura - Service Center

John Shaw continues to provide excellent service. He is very knowledgeable of warranties and the services pertaining to the warrantied service timelines. He is very knowledgeable of warranties and the services pertaining to the warrantied service timelines. More

I love working with Bart. He makes service easy. He’s personable and professional. I often wonder how I’m got to get him to the next service center if I move or switch He makes service easy. He’s personable and professional. I often wonder how I’m got to get him to the next service center if I move or switch brands. More

As usual, Crown lived up to my expectations. The atmosphere is amazing, so if you have to wait, waiting is an enjoyable experience. Today my wait was not long at all. Bart Bartley had me and m The atmosphere is amazing, so if you have to wait, waiting is an enjoyable experience. Today my wait was not long at all. Bart Bartley had me and my vehicle on our way to enjoy this beautiful Saturday in less than an hour! Thanks! More

John Shaw provided excellent service from start to finished. He is extremely knowledgeable and doesn't push any unnecessary service that isn't needed. finished. He is extremely knowledgeable and doesn't push any unnecessary service that isn't needed. More

Bart did an amazing job! He was able to have my flat tire fixed in no time. He was able to have my flat tire fixed in no time. More

A professional organization that has raised the bar for excellent service. A pleasure to work with. excellent service. A pleasure to work with. More

Always a pleasure to work with Bart Bartley at Crown Acura! He's on-time, doesn't try to constantly sell more products / services but explains the recommended services and pleasant to work with a free Acura! He's on-time, doesn't try to constantly sell more products / services but explains the recommended services and pleasant to work with a free car wash! Highly recommend Crown Acura and Bart Bartley! More

John Shaw in the service department was fantastic. The friendly professional service was outstanding and very convenient. The gentleman and the service department not only put my mind at ease but also The friendly professional service was outstanding and very convenient. The gentleman and the service department not only put my mind at ease but also provided complimentary wash and vacuum of my vehicle. Would totally recommend this dealership . More

I'm very Discussed how mechanics steady trying to rip innocent people off. I thought if I take my Acura SUV to such a big name place and by having a Acura I would get a great service. Well i was very wro innocent people off. I thought if I take my Acura SUV to such a big name place and by having a Acura I would get a great service. Well i was very wrong. Let me tell you what great service I got. There is nothing great about this place/service except bunch of rip-off mechanics and manager that doesn't care what his mechanics throw at him. Whatever Crown Acura Mechanic say is wrong with a vehicle Bert "the manager" except it instead of making sure that really the problem..They lie to him and he fulls for it. I brought my car to Crown Acura 3+ months ago and I was told that my alternator needs to be fixed And several other things. I end up not fixing my car there because my husband told me it doesn't sound like anything wrong with my alternator and told me to get a second opinion, and i did. I took the vehicle to another mechanic and there was absolutely nothing wrong with the alternator 3+ months later I'm still driving on the same alternator and no issues. The only thing that needed to be fixed is my differential need it a new replacement. I still have my written estimate that I received from the manager Bert at Crown Acura that says everything that needed to be fixed and out of all those things only one problem end up getting fixed by a different mechanic and my car is driving like it’s bran new again. They also charge me $300 for checking my SUV and giving me wrong answers, WHY?. I gave 3+ month before I’m leaving this feedback. I want to make sure nothing was wrong with what got fixed and to make sure it wasn’t something else or the alternator and it definitely not the alternator. Please BEWARE who you give your car to. Even a big place like Crown Acura tries to rip you off. More

Excellent service at Crown Acura dealership. We are very happy and pleased to know that our car will be serviced and maintained in an excellent manner. We would like to highly recommend Mr. Bill We are very happy and pleased to know that our car will be serviced and maintained in an excellent manner. We would like to highly recommend Mr. Bill Knopke for his many years of knowledge in the Auto industry and all of his associates. More