Crown Acura - Service Center

Service satisfaction Thanks to Crown Acura and particularly to John Shaw, service manager, who has helped me with everything from chunks out of my tire to scheduled mainte Thanks to Crown Acura and particularly to John Shaw, service manager, who has helped me with everything from chunks out of my tire to scheduled maintenance for the last 10 years. Just recently took the MDX (my second) in for routine service and John and the crew managed all aspects with professionalism and kindness. Thanks for a lifetime of great service, John! More

"Victorious" service visit Recently moved to the area and had not visited any local Acura dealerships yet. Did so when my 2014 RLX needed some recall work done. Met Dan Victory, Recently moved to the area and had not visited any local Acura dealerships yet. Did so when my 2014 RLX needed some recall work done. Met Dan Victory, who was my service agent. I was completely satisfied with the whole experience. Dan managed the process efficiently and all the issues got taken care of on time. He also made sure I had use of a loaner. In addition when I got my car he noticed a problem with a cover plate under the seat. He tried to fix it personally, but couldn't. So he ordered a new part which will be covered under warranty. EXCELLENT!! I will be back! I have found my new Acura dealer and Dan will be my requested service agent! More

Victory at Crown Acura Victory...as in Dan Victory. Took care of me and kept me up to speed the whole way through my service issues. I was pressed for time and he offered to Victory...as in Dan Victory. Took care of me and kept me up to speed the whole way through my service issues. I was pressed for time and he offered to personally go out and help them wash my car to speed up the process. Gillian Barnes also exceeded my expectations. If you need a car she is the lady...warning don't play golf with her; she'll take your money. Not really, but an excellent golfer. Her home course is Mangrove Bay. Sincerely, A satisfied customer. More

Best experience I have been getting my car serviced here for over a year and would not go anywhere else solely because Dan Victory is the best service advisor ever. H I have been getting my car serviced here for over a year and would not go anywhere else solely because Dan Victory is the best service advisor ever. He explains everything to me thoroughly and in a professional manner. He is utterly awesome!!! More

got my 2004 Acura oil change. Our car needs the maintenance services. Brian Bennett was very nice to help us. My car got the oil change, and found out the two tires got nails. Our car needs the maintenance services. Brian Bennett was very nice to help us. My car got the oil change, and found out the two tires got nails. We took the car to get the services where we bought. Brian was very helpful. Everything was very smooth in and out. Thank you Brian, you are great! Yeah! More

Great car repair experience at a dealership!!! So many people say stay away from having your car repaired/serviced at the dealership...apparently they haven't gone to CROWN ACURA. I went in to hav So many people say stay away from having your car repaired/serviced at the dealership...apparently they haven't gone to CROWN ACURA. I went in to have several repairs done on my Acura TL- John Shaw took the time to go through the necessary repairs and I was shocked to find that his quote was actually within dollars of the quote I received at Tiresplus and the bonus was that Acura would be using Acura parts, not after market. I cannot thank John Shaw and the service department enough for their expertise and professionalism!!! Highly recommend them, you will not be disappointed. More

great service it was my first car service for my new Acura, Brian Bennett was my service adviser ,promptly helped me with the check in ,called me when the car was it was my first car service for my new Acura, Brian Bennett was my service adviser ,promptly helped me with the check in ,called me when the car was don, everything was great . thank you for great customer service . moe mazhar More

My service experience was amazing! I came to Crown Acura for an oil change, I do not drive an Acura, but was treated as if I did. When I pulled in I was greeted and asked what I needed I came to Crown Acura for an oil change, I do not drive an Acura, but was treated as if I did. When I pulled in I was greeted and asked what I needed very politely, I then was taken inside and spoke with a man named Dan Victory, Dan was friendly, explained everything to me in detail as to what the process would be and also let me know in advance they were busy, but willing to squeeze me in. When my car was finished I was walked to my vehicle and sent off with a huge thank you from Dan. I would definitely return to Acura for service and recommend them to everyone. Great prices, and fabulous service. More

Fairly painless! Waiting for an oil change/ service check. Bart made it a very pleasant experience. He was professional, approachable, and informative. I am happy this is my new Acura dealership. I will be bac Bart made it a very pleasant experience. He was professional, approachable, and informative. I am happy this is my new Acura dealership. I will be back. More

Dan victory Love crown Acura I bring both my mdx and rl up there to get services. Dan victory is always great and helpful with everything I need done. Thanks Dan Love crown Acura I bring both my mdx and rl up there to get services. Dan victory is always great and helpful with everything I need done. Thanks Dan and everyone at crown: More