Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,365 Reviews of Crown Acura - Service Center
Sort by
July 22, 2015
Service Appointment A123 I brought my MDX in for a service appointment yesterday. I was 30 minutes early but John Shaw helped me right away. I always wait for my car and I was I brought my MDX in for a service appointment yesterday. I was 30 minutes early but John Shaw helped me right away. I always wait for my car and I was out of there in under 90 minutes. I can always count on John for delivering professional, courteous service! More
by CC123
Employees Worked With
July 21, 2015
A1 Service I recently took my ILX in for an A1 service with Dan Victory. Unfortunately, my schedule can be hectic and I had to reschedule the appointment three t I recently took my ILX in for an A1 service with Dan Victory. Unfortunately, my schedule can be hectic and I had to reschedule the appointment three times. The final scheduled appointment did not show up on Mr. Victory's schedule and it was not a problem. My car was serviced and completed within the hour and I was on my way. The service expense was reasonable and he did alert me to future service that would have to be done to maintain good working condition of my car. Great service, Dan is always pleasant to deal with and is an asset to Crown Acura. Thank you, Karen More
by Karen
Employees Worked With
Daniel Victory
July 21, 2015
Quick Appointments I had just returned from vacation and needed my car serviced. Brian Bennett was able to fit me in for a same day appointment. Thanks! I had just returned from vacation and needed my car serviced. Brian Bennett was able to fit me in for a same day appointment. Thanks! More
by BCSF
Employees Worked With
Brian Bennett
July 20, 2015
Recall Issue Dan was very nice from the very first time we spoke on the til the end after my airbag was replaced. Dan even made sure my car got washed! I was very Dan was very nice from the very first time we spoke on the til the end after my airbag was replaced. Dan even made sure my car got washed! I was very pleased with the friendly service. More
by Emily
Employees Worked With
Daniel Victory
July 18, 2015
Tire was low on pressure My tire had an issue with air pressure ,so upon inspection the service team informed me that I had a nail In the tire. They determined it could be My tire had an issue with air pressure ,so upon inspection the service team informed me that I had a nail In the tire. They determined it could be repaired,and the rest is history. Tire fixed and software updated on the car, all is good.thanks Dan and team.. More
by Tony
Employees Worked With
Daniel Victory
July 10, 2015
Reason I love My Car Crown Acura service team is one of the reasons why I love my acura. John Shaw and crew always makes me feel like a vip. They make switching extremel Crown Acura service team is one of the reasons why I love my acura. John Shaw and crew always makes me feel like a vip. They make switching extremely difficult. More
by tandc
Employees Worked With
July 08, 2015
Service The service team is absolutely amazing. They are quick and efficient with there work. John shaw is a great guy. Brian Bennett has been really professi The service team is absolutely amazing. They are quick and efficient with there work. John shaw is a great guy. Brian Bennett has been really professional. He keep me well informed with the work that was being completed on my car. It was great that I had the option to get my car washed as well. Thank you Brian Bennett and the rest of the Service Team. More
by DJProgress
Employees Worked With
Brian Bennett
July 07, 2015
John Shaw Service Department I currently own a 2007 Acura TL & had to get the Hands Free Link replaced along with a belt and tension piece. John Shaw was very helpful during this I currently own a 2007 Acura TL & had to get the Hands Free Link replaced along with a belt and tension piece. John Shaw was very helpful during this visit and I continue to request him every time I visit Crown Acura because he treats me like family. Let me also say that I've been driving Acura's since 1992 when I got my first car, a 1992 Acura Integra. My sister had 2 Acura Integras 1995 & 1997. My husband bought me a 1999 Acura TL and I purchased my 2007 TL, which I continue to drive. All of these vehicles were purchased from Crown Acura and I will continue purchasing vehicles from them and having my Acura serviced their. After 23 years of excellent service and support, I highly recommend this dealership, service department and John Shaw to everyone. More
by dragonlady313
Employees Worked With
July 01, 2015
Service visit with Dan Victory I have been coming to Dan at crown Acura for service on my 08 TL for years now. He always takes good care of me and I appreciate him for that. Even I have been coming to Dan at crown Acura for service on my 08 TL for years now. He always takes good care of me and I appreciate him for that. Even times when I'm with other service advisors such as John Shaw or Bart, Crown Service always does a great job on my car. I feel great piece of mind bringing in my TL for service. Even though car dealerships always charge more for service jobs, it's worth it in the end because peace of mind is priceless. More
by EZGIII
Employees Worked With
Daniel Victory
June 29, 2015
I called a was able to get an appointment quickly. Dan Victory and Brian Bennett were both very professional and helpful. Thank you for all your help in getting the Air Bag recall done so quickly. E Dan Victory and Brian Bennett were both very professional and helpful. Thank you for all your help in getting the Air Bag recall done so quickly. E More
by E
Employees Worked With
Brian Bennett
