Crown Acura - Service Center

John Shaw of Crown Acura is a valued team member who consults with customers to take care of their needs. Instead of overselling me, he found a bulb that would work in tail light since the actual part consults with customers to take care of their needs. Instead of overselling me, he found a bulb that would work in tail light since the actual part was not in stock and he didn’t even charge me for the part. He consulted with me on the $750 headlight repair, and since the car is my spare beach car not normally used at night and my bright lights worked, we agreed it wasn’t worth the repair cost. Then he was able to help me enter the radio code too. What a great service experience! Crown Acura cares about their customers! More

John is a great guy very responsive and helpful. Honest and gets us taken care of promptly. Honest and gets us taken care of promptly. More

Thank you for always going above and beyond. You are very knowledgeable, helpful and trustworthy. You are very knowledgeable, helpful and trustworthy. More

My service manager is always helpful and is never pushy regarding service recommendations that are not urgent. regarding service recommendations that are not urgent. More

Jeremy Stebbins helped me during my recent visit. He was very patient, friendly, and helpful. I had no appointment, and came in just a half hour before close. I felt bad, but he simply smiled and ass He was very patient, friendly, and helpful. I had no appointment, and came in just a half hour before close. I felt bad, but he simply smiled and assured me that I was in good hands. I was back on the road in an hour and my tire was covered under my warranty that i purchased. Couldnt be happier! More

John Shaw and his team always provide professional and excellent service as needed when required. excellent service as needed when required. More

John shaw is always so helpful and courteous. He is patient and explains everything in detail. He is patient and explains everything in detail. More

John and the entire crown team was so nice and accommodating. My experience was great! accommodating. My experience was great! More

John Shaw is the best service advisor I have ever worked with. He is dependable, efficient and very knowledgeable. Always the best service. I would recommend him to anyone for their service visit. with. He is dependable, efficient and very knowledgeable. Always the best service. I would recommend him to anyone for their service visit. More