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Crown Acura

Clearwater, FL

Overview
Employees
Reviews
Vehicles
4.9
3,430 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,430 reviews

July 08, 2024

I worked with John Shaw in the service department and he was very helpful and great to work with! Ann S-R More

by AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Crown Acura responded

AS, Providing quality and efficient service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he was very helpful and great to work with. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

July 08, 2024

I brought my vehicle in for a service over the weekend. As expected, my Service Advisor Bart Bartley provided quality service. He was professional and courteous, and communicated what action was needed f More

by MONITAYLOR44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Patton
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Jul 10, 2024 -

Crown Acura responded

We are grateful for you leaving Bart this flawless review! We are thrilled to hear that Bart took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional and courteous. Please drive safely and do not hesitate to let us know how we may be of further service to you.

July 01, 2024

I Always have great service for my Acura at Crown. Fast and convenient. Thank you, John! More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Crown Acura responded

Jen, Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that John consistently provides you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

June 21, 2024

The customer service I received from Dawaun and Jay will never go unspoken. Dawaun went as far as picking me up from the airport and made sure I did not miss my flight back to Maryland.. If it wasn’t for D More

by Donellwoodson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawaun Howell
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Jun 21, 2024 -

Crown Acura responded

Donell, We are grateful for you leaving Dawaun, Jay and Sophie this extraordinary review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with 5-star service. We are pleased to know that they were very nice and won't go unspoken. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Crown Acura team!

June 20, 2024

Very nice dealership. I showed up without an appointment for an oil change and they graciously worked me in. Bart Bartley was amazing! More

by Preach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Crown Acura responded

Preach, we are delighted that Bart was accommodating to your needs servicing your Acura! It is our honor to receive your high regards for our top notch guest care here at Crown Acura. Please enjoy your vehicle until next time!

June 18, 2024

Crown Acura is a top-notch dealer. Our sales person, Richard Morris, is a seasoned pro! He is the best and I would recommend this dealership and Richard to anyone shopping for a luxury More

by Doug H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Crown Acura responded

Doug, We greatly appreciate you for leaving Richard this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Richard could provide you with top notch service. We are delighted to know that he is the best. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Acura team!

June 15, 2024

Bought a used 22 Honda Pilot. Great Dealership with no markup hidden fees and gave me a fair KBB trade in value. Mike Patton is a great and an honest salesman, can’t recommend him More

by Frannelf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Crown Acura responded

Congratulations on your new Honda Pilot! We are so glad that Mike and Jay took great care of you and ensured that our experience was as smooth as possible. Mike will be honored to have earned your kind recommendation. Thank you for your positive review! Safe travels.

June 13, 2024

John is an excellent service advisory and makes the impossible, possible. I highly recommend John Shaw and Crown Acura! More

by Wayne D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Crown Acura responded

Wayne, Providing immaculate and quality service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction and high recommendation! We are thrilled to know that he was excellent. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 01, 2024

If you are looking for a transparent and no pressure process go see Evan Lantry! Love my new MDX! More

by Jt7tomo
Recommend Dealer
Yes
Employees Worked With
Evan Lantry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Crown Acura responded

Thank you so much for leaving Evan this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Evan could provide you with A+ service. We are happy to know that he was transparent and no pressure. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new Acura MDX- behalf of the entire Crown Acura team!

May 25, 2024

John Shaw always accommodates my schedule and goes above and beyond to make sure my vehicle stays in great shape . This is the reason I have been able to keep it for so long ! More

by Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Crown Acura responded

Thank you for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that John's efforts consistently meet your satisfaction. We look forward to continue providing you and your vehicle with our best care in your visits to come! Safe travels.

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