Crown Acura

I got my vehicle serviced with the assistance of John Shaw. He is an awesome service representative. He provides you with accurate information and doesn’t have you do unnecessary work in your vehicle. Li Shaw. He is an awesome service representative. He provides you with accurate information and doesn’t have you do unnecessary work in your vehicle. Live this man and his ethics!!! More

I’m very pleased with Crown Acura, specifically with the service and professionalism of John. I can trust him and the work they do on my car. Thank you! service and professionalism of John. I can trust him and the work they do on my car. Thank you! More

John Shaw is an excellent service advisor. I have always had good service for my car, including updates and he gets your car done as soon as possible when you wait. I have always had good service for my car, including updates and he gets your car done as soon as possible when you wait. More

Bart Bartley is the absolute best! He is always welcoming and kind when I come in for service. I know my car is in good hands with the Crown Acura team. He is always welcoming and kind when I come in for service. I know my car is in good hands with the Crown Acura team. More

I brought my vehicle in for its first maintenance and was met by Bart Bartley. He was very pleasant and efficient. Unfortunately for him, he was the only service advisor working on Saturday. But, that did met by Bart Bartley. He was very pleasant and efficient. Unfortunately for him, he was the only service advisor working on Saturday. But, that didn't deter him from providing excellent service and making the most of it with a smile. Thank you again. More

We’ve bought three vehicles from Crown Acura. Always receive great value and service! John Shaw is exceptional as a Service Advisor; I highly recommend him! Always receive great value and service! John Shaw is exceptional as a Service Advisor; I highly recommend him! More

Logan Lane helped me with getting an oil change on my TLX. It is always a pleasure have my car serviced at this dealership! Logan was efficient and knowledgeable about my car and I was able to wait in a TLX. It is always a pleasure have my car serviced at this dealership! Logan was efficient and knowledgeable about my car and I was able to wait in a comfortable environment! More

Working with Mike Patton at Crown Acura was an enjoyable car-buying experience. He was personable, transparent and answered all my questions during the time we worked together. I appreciated his lack of pre car-buying experience. He was personable, transparent and answered all my questions during the time we worked together. I appreciated his lack of pressure and guidance toward finding the right model. More

Thank you so much John Shaw! Brought my RDX in for scheduled A1 service on 2 July and as always John was there to meet me and ensured my car was expedited to the service bay. Brought my RDX in for scheduled A1 service on 2 July and as always John was there to meet me and ensured my car was expedited to the service bay. John has been my service advisor since I first came to Crown Acura over 10 years now. His integrity shines through all he does. He is fantastic…always so helpful and extremely knowledgeable. For this service, John knew I’d be there waiting and kept me advised of the status and had my RDX ready to drive home in barely an hour! Truly appreciate all he did to make that happen. More

I purchased my car from Crown Acura over a decade ago and have used their service department for all maintenance and repairs. John Shaw is my Service Advisor. He has always been professional and has made s have used their service department for all maintenance and repairs. John Shaw is my Service Advisor. He has always been professional and has made sure that every experience has been exceptional! More