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Crown Acura
Clearwater, FL
3,430 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 10:00 AM - 5:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,430 reviews
September 30, 2023
One star is too many. I’m not even going to get into the details of the nightmare leading up to my car being delivered, the photos below speak for themselves. This deal I’m not even going to get into the details of the nightmare leading up to my car being delivered, the photos below speak for themselves. This dealership communicated to us multiple times that this was a flawless car and that we would be so happy with it. After the MONTH it took to get through the process of even buying the car, which was way too long especially with great credit, the car was delivered to me like this. The previous owner obviously had a dog that destroyed and chewed up the back, and some of the front seats, and there was dog hair everywhere! The car smelled awful and was clearly NEVER detailed. THE DEALERSHIP DID NOT TELL US and kept this obvious damage a secret until it arrived in NJ. Even if it is a used car, the dishonesty is unacceptable. The car was sent back immediately and my excellent credit was affected. Again, there’s no need to get into more detail with my negative experience with this dealer. Just know that, collectively, they’re shady and do business like this. More
by alxpsck110
September 29, 2023
Excellent service at this dealership. Bart Bartley is great and works with me and my budget to get the most important items done. Thanks Bart! Bart Bartley is great and works with me and my budget to get the most important items done. Thanks Bart! More
by ktracy3466
Employees Worked With
September 28, 2023
Bart Bartley takes care of both my TLX and my wife's RDX, I had my TLX serviced on September 26th, and as always it was an excellent experience. I had my TLX serviced on September 26th, and as always it was an excellent experience. More
by mitchell.l.cole
Employees Worked With
September 26, 2023
Just had 30K service check up and it was great. Logan lane was my tech and he was awesome Logan lane was my tech and he was awesome More
by kv.lopresti53
Employees Worked With
September 24, 2023
I have leased four Acuras from Chris Duncanson. Great Salesman! He listens to you and makes sure you get the perfect fit. Pleasant guy, no pressure , and professional. I will always recommend Ch Great Salesman! He listens to you and makes sure you get the perfect fit. Pleasant guy, no pressure , and professional. I will always recommend Chris and Crown Acura for a great experience! More
by Barb
September 22, 2023
Bart was great to work with,as usual. Thank you for squeezing me in today on such short notice! Thank you for squeezing me in today on such short notice! More
by Brad281
Employees Worked With
September 20, 2023
I've been hesitant to post this, but after thinking it over for a while, I feel it still needs to be said. Kyle is highly unprofessional. Very curt. Refused to take the time to try and meet my needs or kn over for a while, I feel it still needs to be said. Kyle is highly unprofessional. Very curt. Refused to take the time to try and meet my needs or know what I really wanted. He repeatedly dismissed things I said. He acted like he was somehow above me and it was bothersome to talk to me. I will not be going back to Crown Acura. More
by JAH4987
Employees Worked With
Kyle Vonnes
September 19, 2023
Bart Bartley is the consummate professional. He explains what's involved in your service needs. Always makes sure that you are completely satisfied with the work that is done. He goes the ext He explains what's involved in your service needs. Always makes sure that you are completely satisfied with the work that is done. He goes the extra mile to make sure everything is just right. I would use Bart for all my service needs. More
by airship14
Employees Worked With
September 15, 2023
Bart Bartley always provides the best service. He gives me a heads up about future maintenance needs so I can plan accordingly. He gives me a heads up about future maintenance needs so I can plan accordingly. More
by Jessica
Employees Worked With
