Crown Acura

John Shaw of Crown Acura is a valued team member who consults with customers to take care of their needs. Instead of overselling me, he found a bulb that would work in tail light since the actual part consults with customers to take care of their needs. Instead of overselling me, he found a bulb that would work in tail light since the actual part was not in stock and he didn’t even charge me for the part. He consulted with me on the $750 headlight repair, and since the car is my spare beach car not normally used at night and my bright lights worked, we agreed it wasn’t worth the repair cost. Then he was able to help me enter the radio code too. What a great service experience! Crown Acura cares about their customers! More

We had the best experience ever, this is my second time leasing a car with Gillian Barnes as our sales person! She goes far beyond expectations in making sure you understand everything and making you feel leasing a car with Gillian Barnes as our sales person! She goes far beyond expectations in making sure you understand everything and making you feel comfortable and non-pressured. She is the first salesperson to call us after buying the car to check that we were still happy with our choice and to ask if we had any questions.I appreciate her hard word and the patience she has always to provide the best customer service,I will recommends her forever , 10/10. More

John is a great guy very responsive and helpful. Honest and gets us taken care of promptly. Honest and gets us taken care of promptly. More

Thank you for always going above and beyond. You are very knowledgeable, helpful and trustworthy. You are very knowledgeable, helpful and trustworthy. More

My service manager is always helpful and is never pushy regarding service recommendations that are not urgent. regarding service recommendations that are not urgent. More

Chris Duncanson I would love to give Chris a billion stars! I can’t imagine a more pleasant car buying/leasing experience than what I’ve experienced with Chris…..5 times. Not only is he a consummate pro stars! I can’t imagine a more pleasant car buying/leasing experience than what I’ve experienced with Chris…..5 times. Not only is he a consummate professional, he is an amazing person. He’s not in it for the sale. He cares passionately about Acura, but he also cares the same for his clients. Chris is such an asset to the Crown Group. Thank you for all you do! More

Owen helped us out! He was super easy to deal with, and took great care of us... Thank you! He was super easy to deal with, and took great care of us... Thank you! More

Jeremy Stebbins helped me during my recent visit. He was very patient, friendly, and helpful. I had no appointment, and came in just a half hour before close. I felt bad, but he simply smiled and ass He was very patient, friendly, and helpful. I had no appointment, and came in just a half hour before close. I felt bad, but he simply smiled and assured me that I was in good hands. I was back on the road in an hour and my tire was covered under my warranty that i purchased. Couldnt be happier! More

John Shaw and his team always provide professional and excellent service as needed when required. excellent service as needed when required. More

John and the entire crown team was so nice and accommodating. My experience was great! accommodating. My experience was great! More