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Crown Acura Richmond
Richmond, VA
842 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 08, 2025
Crown Acura is hit or miss when it comes to service.
Lately it has been great. I had to switch service advisors, Mike is horrible, but Alton is great. So when scheduling service get anybody but Mike.
More
by cthawkins13
Employees Worked With
Alton
July 04, 2025
Jeff was extremely helpful and addressed all the needs
for my 2021 Honda Passport-very satisfied. Thanks, Anna Morgan
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by Anna Morgan
Employees Worked With
Jeff
July 03, 2025
Jarratt and Josh and the whole team really, worked hard
to help me out this week. It was a long week, but worth the wait when I came home in my new car
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by mercedestartem
Employees Worked With
Jarratt Day, 5/5 Kriss Williams, 5/5 , Josh Alford, Matt Perry
