Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Acura Richmond
Richmond, VA
795 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
March 13, 2025
Though we are in the early stages of ownership, 3 weeks,
there are no concerns by this customer. The sales rep Mr. Darrel K., the finance rep. Kevin J. and the title and registration rep. Morgan C. as well
More
by csklanian
Employees Worked With
Darrel Killebrew (five stars), Anthony Easter, Josh Alford, Matt Perry
March 10, 2025
Lots of cars on the lot to choose from.
No pressure from knowable sales team. Fast service when needed. Chris Wren was great salesman and managers were friendly. We love our new Acura MDX
More
by Michelle G
Employees Worked With
Chris Wren
March 06, 2025
Great sales team but financing didn’t follow through to
remove two maintenance/service programs (around $4200) after I asked them to. It took almost 3 months of me continually following up. I checked my
More
by Schwabtb
Employees Worked With
I think it was Jarrod that did sales but I don’t see his name. Chris was finance and I don’t see his name. He was the one that was supposed to fix my balance.
