
All Salespeople
Sales Department
Crown Acura Richmond
Richmond, VA
833 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
June 13, 2025
Bought a car from a distance, prompt and professional,
and pleasant response from Shaun allowed me to have my car the same day. Never had treatment and satisfaction like that from any other dealer.
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by jimwelchbelair
Employees Worked With
Shaun Chapman, Manny Badias, Kevin Johnson
June 11, 2025
Excellent service, courteous staff, clean facility and
trusted technicians. Would love lower prices but it’s understandable.
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by r.lewis7808
Employees Worked With
Willie in Service Dept, Shaun Chapman
June 09, 2025
Excellent wait.
Able to get appt in short notice. The serviceman was very professional. Great coffee and water.
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by Dsavage
Employees Worked With
Jeff in service dept
