Back

Crown Acura Richmond

Richmond, VA

4.9
684 Reviews

8704 West Broad Street

Richmond, VA

23294

Directions

By Type

Showing 684 reviews

October 21, 2024

Exceptional Customer Service and fast service . Always a pleasure to visit this dealer. I do not have any complaints More

by mmccalmont321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mereu
October 20, 2024

Provided immediate service appointment after state inspection had expired and I had several long distance appointment. Age t was courteous and knowledgeable. More

by robinsonshelbyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seevice
October 20, 2024

Alton Trainum was first class all the way. He is worth every bit of a perfect 5 star rating. I would also add my experience at Crown Acura Richmond was a perfect 10/10 More

by tonyangel79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton Trainum
October 20, 2024

Professional sales staff who value their customer business by delivering exceptional service. This is our third purchase from Crown Acura and we have had awesome experiences every time! More

by Butler Family
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kriss in Finance, Anthony Easter, Matt Perry, Shaun Chapman
October 20, 2024

The service department was so helpful they got me me and out and back on the road in no time flat More

by Bobfisher305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
October 20, 2024

Service was great, Alton kept me informed as things moved along. Will use Alton and the rest of the team next time. More

by Bobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people were great
October 19, 2024

The team especially Alton took great care of me. I was very impressed with his professional attitude. More

by feliciam13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton I. service department
October 19, 2024

Great service! Service department is always very nice, courteous and informative! Chris Arnold was very nice and transparent I will definitely be going here again! More

by lamonthagood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Arnold
October 18, 2024

Love working with the same service guy for years and get complete white glove service e with my oil cha he’s - waiting area has been remodeled and looks so inviting to wait More

by Bagelcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Perry
October 14, 2024

Alton was a pleasure to work with. He was very friendly and professional. He immediately helped me with the minor issues I was having with my car More

by feliciam13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
...
7
...