Crown Acura Richmond

I've had excellent experiences with the Crown service team, whether it was Will or Mark. The digital feedback is convenient and helps make sound maintenance decisions. team, whether it was Will or Mark. The digital feedback is convenient and helps make sound maintenance decisions. More

Good experience, I reported an mysterious noise issue and they fixed it without charging me a single penny they fixed it without charging me a single penny More

Great personable service always go above and beyond to make sure me and my Acura are well taken care of make sure me and my Acura are well taken care of More

We came in not expecting to buy a car that day. We were treated in such a professional, no pressure manner that our decision was made! We loved the car- Shaun and Anthony provided excellent service We were treated in such a professional, no pressure manner that our decision was made! We loved the car- Shaun and Anthony provided excellent service. More

Everyone is very knowledgeable and friendly. The service department takes your car on time and gives you a pretty accurate time for when your service will be completed. The service department takes your car on time and gives you a pretty accurate time for when your service will be completed. More

Always great service! I appreciate the friendly staff and above and beyond service to help me. I appreciate the friendly staff and above and beyond service to help me. More

Great service! Everyone was really nice. Was able to get, make a selection, and purchase smoothly Everyone was really nice. Was able to get, make a selection, and purchase smoothly More

Thank you to the team at Crown Acura of Richmond! You all (David, Kevin, and Anthony) made my purchase easy. Excellent service from excellent professionals! You all (David, Kevin, and Anthony) made my purchase easy. Excellent service from excellent professionals! More

Great service especially with trade ins! Shaun was great and very helpful with the purchase! Shaun was great and very helpful with the purchase! More

Alton always provides the top notch customer service throughout the car service appointment. He keeps me updated on the progress and always very patiently listens to any questions and suggestions i need throughout the car service appointment. He keeps me updated on the progress and always very patiently listens to any questions and suggestions i need and provides the prompt customer service. Perfect 5 Start rating for Alton. Always a pleasure to visit Crown Acura for my Car service needs! More