Crown Acura Richmond

Hayton Jones did a super job as my salesperson! Hayton is very knowledgable and thorough in going over all of the details of buying a new car - from the sales aspect to the many features of my MDX. Hayton is very knowledgable and thorough in going over all of the details of buying a new car - from the sales aspect to the many features of my MDX. He followed up with a couple of phone calls and offered to meet me a few weeks after my purchase to explain again some of the features that I had forgotten how to use. I've purchased several new cars but never had the attention that I received from Hayton. S. Smith More

Excellent Service Hayton was extremely professional and went above and beyond to create a memorable experience for my child and I. We walked around the dealership and v Hayton was extremely professional and went above and beyond to create a memorable experience for my child and I. We walked around the dealership and viewed vehicles from my strict specifications and stayed in my price range. More

My salesperson made the difference! I have been a customer of Crown Acura since October 2014. My relationship began with the purchase of a 2015 Acura MDX from Hayton Jones. My experienc I have been a customer of Crown Acura since October 2014. My relationship began with the purchase of a 2015 Acura MDX from Hayton Jones. My experience was great because Hayton was so informative, knowledgeable, professional, and made the process flow smoothly. When I come in for service, Hayton always inquires as to whether I have received good service and have obtained all the assistance that was required. I highly recommend Hayton as I feel that not only is he a very capable but I have found him to be very sincere and reliable. K Stover More

Great Car...Better Service I recently purchased a 2017 Acura MDX from Crown Acura in Richmond, VA. Our representative was Shashank Dharanendra and I can't speak highly enough to I recently purchased a 2017 Acura MDX from Crown Acura in Richmond, VA. Our representative was Shashank Dharanendra and I can't speak highly enough to his character and professionalism. He made the entire process which included trading in our old vehicle to buying the new MDX seamless. I with out a doubt will be going to Crown Acura for my next purchase and also will be sure to request Shashank in the future! More

Superb Service! It was an absolute pleasure working with Shashank Dharanendra! His professionalism was outstanding never once did I feel pressured to purchase a vehic It was an absolute pleasure working with Shashank Dharanendra! His professionalism was outstanding never once did I feel pressured to purchase a vehicle. I would definitely recommend Shashank--he is a true gem! More

Excellent Service by Shashank Dharanendra Excellent service overall. Right from sending the quotes by email to answering all questions, Shashank was very professional and gave all the right in Excellent service overall. Right from sending the quotes by email to answering all questions, Shashank was very professional and gave all the right information. No Sales BS at all. Everything was done online and I just had to go to the dealership to complete the paperwork and do a test drive. Very impressed and I referred a friend of mine too. More

A very pleasant experience Fantastic service overall. Shashank was helping us out and really appreciate his patience in answering all our questions. He does have very good knowl Fantastic service overall. Shashank was helping us out and really appreciate his patience in answering all our questions. He does have very good knowledge of all the cars they sell and I never felt like we were getting rushed. We felt very comfortable with our purchase. I saw him a few times after that when I went back for service and he makes a point to check on how things are going. Definitely a very pleasant and nice experience. I did refer a couple of my friends to him and they ended up making a purchase as well. More

Great Service from Shashank It was definitely a very good experience with test driving the new MDX 2017. I booked an appointment with Shashank for a test drive of the new 2017 MD It was definitely a very good experience with test driving the new MDX 2017. I booked an appointment with Shashank for a test drive of the new 2017 MDX, shashank had clearly gone over the features that the new MDX had and new made me experience those feature in the process test drive. Shanshank has got lot of patience in explaining and answering each and every question that i did. I would recommend shashank to every friend and colleague if they are plannig for an Acura. More

New car purchase Purchased a 2016 mdx and had an excellent experience. Both Alex and shashank really out of their way to make sure I had the car I needed at an excell Purchased a 2016 mdx and had an excellent experience. Both Alex and shashank really out of their way to make sure I had the car I needed at an excellent price. I will definitely be a repeat customer More