Crown Acura Richmond

I usually hate car shopping, but Crown Acura and Kelsey made it a very nice experience. I started looking at Acura RDX’s in August, but wasn’t ready to buy yet. There was no pressure to buy. A few months l made it a very nice experience. I started looking at Acura RDX’s in August, but wasn’t ready to buy yet. There was no pressure to buy. A few months later I was contacted and enticed by some deals that I could take advantage of. I was sold!! Love my new RDX and everyone at Crown Acura that made it a great experience More

First time Recently I visited the Richmond Crown Acura by myself to drive a MDX. I was approached by Kelcey and was pleased that there was a woman sales person. Recently I visited the Richmond Crown Acura by myself to drive a MDX. I was approached by Kelcey and was pleased that there was a woman sales person. While test driving, she made me comfortable and answered questions knowledgeably. I had never driven an Acura before and probably won’t buy this car, but I would visit this dealership again bc I like their no- pressure approach and Kelley’s friendly efficient manner. More

Kelcey was an awesome help! She was very responsive and knowledgeable. She definitely had my best interests in mind. Josh was also great throughout the entire process. Would recommend them for any needs. knowledgeable. She definitely had my best interests in mind. Josh was also great throughout the entire process. Would recommend them for any needs. More

Kelcey was great to deal with! Kelcey was very helpful but not pushy. She was willing to show me whatever car I wanted to see. She followed-up without being aggressive. I would high Kelcey was very helpful but not pushy. She was willing to show me whatever car I wanted to see. She followed-up without being aggressive. I would highly recommend working with Kelcey if you are looking for a used car or a new Acura. The dealership in general was very pleasant to deal with. Sales Manager Josh was helpful and great to deal with. More

Kelcey was very cool. I asked a lot of questions about my new vehicle she was on point with precise easy to follow answers. She showed me the smart cruise with lane keeping assist. Blew my mind ! Acura is an new vehicle she was on point with precise easy to follow answers. She showed me the smart cruise with lane keeping assist. Blew my mind ! Acura is an awesome product. More

Helpful and Courteous Dealership - Highly Recommended Had a great experience with Derrick and the team at Crown Acura. We stopped in on a Sunday and they were kind and helpful while during the purchase o Had a great experience with Derrick and the team at Crown Acura. We stopped in on a Sunday and they were kind and helpful while during the purchase of our 2019 MDX. I would highly recommend the dealership. Derrick made the purchase easy and painless. More

Great Experience All Around Kelcey and Derrick were incredibly informative and helpful. I did not end up purchasing a car, but I definitely appreciated the knowledge and informat Kelcey and Derrick were incredibly informative and helpful. I did not end up purchasing a car, but I definitely appreciated the knowledge and information they had readily available. The low pressure atmosphere was also a huge plus. More

Manager Anthony And salesman Derrick made my buying experience a good one. Loving my 2020 Acura RDX. Got a nice car and nice deal on it. experience a good one. Loving my 2020 Acura RDX. Got a nice car and nice deal on it. More

Kelcey was great with communication and follow up. Stephen was very personable during our test drive. I would highly recommend working with them both. The only reason I took away one star for my overa Stephen was very personable during our test drive. I would highly recommend working with them both. The only reason I took away one star for my overall review is there was a bit of disconnect once I got to finance, but the sales team was great. More