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Crown Acura Richmond

Richmond, VA

4.9
687 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 687 reviews

June 05, 2020

Wesley was a joy to work with. He was prompt, thorough, and made our oversll experience white pleasant. We will more than likely by another car here. More

by Joy B
Recommend Dealer
Yes
Employees Worked With
Mike in finance was terrific. , Wesley Hardaway
Jun 08, 2020 -

Crown Acura Richmond responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

June 03, 2020

Everyone at Crown Acura has been very pleasant to work with. They helped me find a great car, for a good price and I've been very satisfied with the service I've received there. Derrick G. was very patien More

by hooslisa03
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Tyler Ponton, Derrick Gahagan
Jun 05, 2020 -

Crown Acura Richmond responded

hooslisa03, we are delighted to see this rating! Have a great day!

May 29, 2020

Out-of-state purchase I live in North Carolina and came across a car I'd been looking for through an internet search. I reached out to Crown Acura and they were very recept More

by rjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Perry, Stephen Anokye-Boateng
Jun 05, 2020 -

Crown Acura Richmond responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

May 27, 2020

happy i,m very happy with customer service very friendy good price i will recommend i was today to see if everything was good my experience More

by reggie.conyard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Hardaway
May 27, 2020

The service at Crown Acura was great! I had already spoken with a salesmen over the phone previously. I made an appointment to come in, the car was out and ready for me to test drive. Test drive and lo More

by DWARDRT
Recommend Dealer
Yes
Employees Worked With
Michael Schuler, Wesley Hardaway
Jun 02, 2020 -

Crown Acura Richmond responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

May 23, 2020

Wes was great, he worked with me and my budget to find the best car for my needs. He was very knowledgeable about all the different options and features and was able to answer all my questions. I highly r More

by usantha
Recommend Dealer
Yes
Employees Worked With
Wesley Hardaway
May 27, 2020 -

Crown Acura Richmond responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

May 18, 2020

Buying a Used Vehicle First spoke with Matt Perry, General Mgr., who gave us basic information about the used vehicle we were looking at. Then put in contact with salesman More

by Cjones7062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomson John, Matt Perry, Michael Schuler
May 13, 2020

Really Great help. I really enjoyed my visit at Crown Acura. I would to continue to shop at this dealership. Thank you for your time. More

by Jeryle88
Recommend Dealer
Yes
Employees Worked With
Wesley Hardaway
May 14, 2020 -

Crown Acura Richmond responded

Jeryle88, thanks so much for rating us so high! Be safe on the road!

May 09, 2020

Wes is the BEST!!!! I need more space to describe this awesome experience. Wes is awesome and one of the best salesman I've ever dealt with. I've dealt with just about ev More

by Karen.m.allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Thomson John, Josh Alford, Michael Schuler, Jackie Deshazo, Wesley Hardaway
May 13, 2020 -

Crown Acura Richmond responded

We always appreciate positive reviews! Thank you, and happy motoring!

May 08, 2020

Wesley was very professional and knowledgeable! It was a pleasure to work with Wesley and the entire team. I would recommend Crown Acura to friends and family. More

by jonessj16
Recommend Dealer
Yes
Employees Worked With
Matt Perry, Michael Schuler, Wesley Hardaway
May 13, 2020 -

Crown Acura Richmond responded

We really appreciate this positive review! Thanks so much!

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