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Crown Acura Richmond

Richmond, VA

4.9
686 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 686 reviews

February 02, 2024

Service advisor was excellent and appreciate the car wash. Will return for next service. Regards More

by walterjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 02, 2024

Very efficient and professional in dealing with customers requests. They sent regular updates on the status of the vehicle More

by Alisha111677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Mike
February 01, 2024

Service was excellent I never have a bad experience at Acura since being a customer. More

by Brandon Rivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
February 01, 2024

Extremely professional & the customer is treated with the highest standards. The building is extremely clean. All members of the staff make sure u are taking care of. More

by sjj9149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mereu
February 01, 2024

My service rep Willie was very helpful and knowledgeable. He always takes good care of me when I’m getting my car serviced. More

by kalin12379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
January 29, 2024

Quick and thorough service. Would highly recommend acura owners utilize this dealership to service your vehicle. More

by clifdc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
January 29, 2024

Great service! Friendly staff. Gave me a loaner car when the service took longer than expected. More

by Gran2ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
January 29, 2024

Service Desk is always quick and friendly. Waiting area is pleasant and stocked with drinks and snacks. More

by BeddyS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
January 29, 2024

Excellent customer service! I would recommend Crown to everyone I know. Keep up good work. More

by tdny137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 28, 2024

They were professional and caring. My vehicle puchase was the smoothest. The delivery was outstanding. I am very happy with my purchase. More

by n2cuffn2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Shaun Chapman, Kevin Johnson
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