Crown Acura Richmond

Shaun, Kevin, and Joshua provided excellent customer service which was expedient and professional. No high pressure sales tactics which was very refreshing. Shaun reached out to me after my vehicle deli service which was expedient and professional. No high pressure sales tactics which was very refreshing. Shaun reached out to me after my vehicle delivery to follow up that I was satisfied in the expeience as a whole. A special "shout out" to the drivers that delivered my vehicle they could not have been nicer.The transfer went very smoothly, answering all my questions. They also provided a personal touch that was not "all business" which was much apprecited. Class A dealership all around 4 thumbs up!!!! More

Everyone at the dealership was terrific to work with. The salesman, Darryl Killebrew was great, low pressure selling but very knowledgeable about the MDX. The sales manager Anthony Easter was also very The salesman, Darryl Killebrew was great, low pressure selling but very knowledgeable about the MDX. The sales manager Anthony Easter was also very fair in the negotiation, and Kevin Johnson had all the financial arrangements worked out before I arrived to pick up the car. I would definitely used them again for my next purchase. More

Attention to our needs was paramount for Jamel. Anthony made sure we were happy with our deal. The best part was after the sale. Jamel continued to follow up to make sure we were happy. Anthony made sure we were happy with our deal. The best part was after the sale. Jamel continued to follow up to make sure we were happy. More

Alton Trainum was great to work with, he went above and beyond to get my vehicle taken care of. beyond to get my vehicle taken care of. More

Crown Acura of Richmond has excellent customer service and a super friendly staff. The make sure they take good care of you. and a super friendly staff. The make sure they take good care of you. More

Service Departments (Christopher) is a topnotch employee! He's always keeps me abreast of status and any issue that may arise. Awesome!!! He's always keeps me abreast of status and any issue that may arise. Awesome!!! More

This dealership handle my situation with pure professionalism and provide it the best experience of my life I will forever be a member of this car dealerships family of my professionalism and provide it the best experience of my life I will forever be a member of this car dealerships family of my More

Service department is awesome, they treat you like friends and family. I trust they aren't selling you service you don't need. friends and family. I trust they aren't selling you service you don't need. More

The people at Crown Acura are friendly and genuine. The did an outstanding job of guiding me thru the process of finding the exact vehicle for me, and offered it to me at a very fair price. My Sales Ad The did an outstanding job of guiding me thru the process of finding the exact vehicle for me, and offered it to me at a very fair price. My Sales Advisor, Jakia Betts was extremely helpful throughout. The new Acura MDX is impressive, as are the people at Crown. I am highly satisfied and would recommend Crown Acura to anyone looking to buy a new or used vehicle. More

The experience is good and since we drive from Charlottesville we get a loaner car to drive close by which is very convenient. We did feel the total cost of the replacing time belt was a little on Charlottesville we get a loaner car to drive close by which is very convenient. We did feel the total cost of the replacing time belt was a little on the higher side though. More