Crown Acura Richmond

Service was great. Organized. Ready when promised. Work was priced fairly. Service advisor explained everything including open recall that was handled that visit. Organized. Ready when promised. Work was priced fairly. Service advisor explained everything including open recall that was handled that visit. More

As usual, Crown Acura was excellent and the service they provided. Alton is a great service provider and I rely on him for his expertise, knowledge and truthfulness. We have only had our car serviced at Cro provided. Alton is a great service provider and I rely on him for his expertise, knowledge and truthfulness. We have only had our car serviced at Crown because we believe that They provide great service and are always fair. More

Thanks for the great service. Easy to schedule and drop off. Quick turnaround. No complaints. Will return again. Easy to schedule and drop off. Quick turnaround. No complaints. Will return again. More

Great service as always! Thanks Mike. We are always well taken care of when we visit! Thanks Mike. We are always well taken care of when we visit! More

I was able to get my problem solved quickly and Alton was very polite as usual. very polite as usual. More

Crown Acura has taken care of all the maintenance needs on my 2016 RDX. They are courteous, honest in their recommendations and I have full confidence in their service department I have also had experien on my 2016 RDX. They are courteous, honest in their recommendations and I have full confidence in their service department I have also had experience with them on repairs and the do a superb job. Willie is my go to person in the service department. I highly recommend them More

The dealership overall is exceptionally well run and the staff is knowledgeable and always will to help. staff is knowledgeable and always will to help. More

I was able to get a quick appointment after blowing a tire. Chris is always helpful and keeps me well informed of any possible extra work that needs to be done. tire. Chris is always helpful and keeps me well informed of any possible extra work that needs to be done. More

Great experience at Crown Acura. I was greeted quickly and helped immediately. The waiting room was very comfortable with lots of snack and beverages available. I was also well in I was greeted quickly and helped immediately. The waiting room was very comfortable with lots of snack and beverages available. I was also well informed of the services being performed and I was out the door quicker than expected. I also enjoyed having my car washed in the end. Very nice touch. More

Service advisor Chris was great! He kept me in the loop with my vehicle that was in service, as well as being extremely help. He kept me in the loop with my vehicle that was in service, as well as being extremely help. More