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Crown Acura Richmond

Richmond, VA

4.9
684 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 684 reviews

May 31, 2024

The staff at Crown Acura is not only courteous but also competent and skilled in their area of expertise. Managers are actively involved in the day- to -day operations. More

by lbwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Perry
May 30, 2024

The folks at Crown Acura are all so helpful and knowledgeable. Also, my wait in the waiting area was very pleasant. More

by Experiencerainbows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Chapman
May 29, 2024

While I initially visited Crown Acura simply to gather information, I ended up purchasing a new car. This was directly attributable to the exceptional service provided by Crown’s staff, especially David More

by W
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Burks
May 27, 2024

Mike did a great job helping us with our service. Always a pleasure working with him. More

by Chrura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
May 26, 2024

Crown Acura took me on time and did an outstanding job! Matt Perry, the GM, got personally involved and made it a pleasure to do business with their dealership. I had warranty service as well as routine ma More

by Lawrence.giaimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Perry
May 26, 2024

As always, great service w/reasonable rates. Mike is an excellent service consultant. This is our 6th year having all of our Acura service provided by Crown Acura. More

by 215wbr38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Josh Alford, Matt Perry
May 24, 2024

The “schedulers” need to be told that they can schedule state inspections and that it is not on a first come first serve basis!! But the service department is fabulous!! Mike and Willy are wonderful and More

by Barbaraarobertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy and Mike in service department are both 5’s!!’
May 23, 2024

They truly care about their customers. If you are going to purchase a new car this is the dealership to visit! More

by Altimese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Josh Alford, Matt Perry, Stephen Anokye-Boateng, Shaun Chapman, Kevin Johnson
May 17, 2024

I love Crown Acura! From the minute I walked in it felt like family. The staff was so friendly and professional. They were quick to respond to my needs and found me the More

by MaryJaneGaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy Clay, Matt Perry, Shaun Chapman, Manny Badias
May 15, 2024

Great customer service friendly sales people who take their time to break down and show you the best car and deal.would recommend anybody looking for Acura in Virginia area to visit crown Acura of Richmo More

by brown_kevin4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Josh Alford, Matt Perry, Jamel Chatman, Manny Badias
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