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Crown Acura Richmond

Richmond, VA

4.9
684 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 684 reviews

July 28, 2024

I am always treated well and have great service. I have an older Honda and prefer to have my car serviced here. More

by karolinevg31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Carroll
July 27, 2024

Great people to deal with. Made everything super easy and quick. Very responsive. Matt (manager) and Shaun (sales lady) were AWESOME ! I’ve been dealing with this auto group fo More

by LukeD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda and her husband delivered the car to my house. They were great as well!!!!, Matt Perry, Shaun Chapman, Manny Badias, Kevin Johnson
July 24, 2024

Always very helpful & friendly & remember me and what needs to be done to my car More

by kshelby46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Alford
July 23, 2024

Excellent customer service. David Burks was my sales associate and he handled the transaction with professionalism, respect for my concerns and needs. I will recommend him and More

by TB
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Perry , David Burks, Josh Alford
July 22, 2024

The staff were extremely helpful and knowledgeable of their products. I will continue to be a long term customer. More

by Jordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Matt Perry, Shaun Chapman, Manny Badias
July 21, 2024

Friendly, communicative, knowledgable staff, above average! Service Department is outstanding!! Updated customer waiting are ma only is great!!! More

by Jani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/ Mike
June 24, 2024

Very pleased with the time it took to change the oil and rotate tires. was quoted longer time frame but came back sooner than expected. More

by tshowalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mereu
June 21, 2024

I had a good experience there Service was excellent Rated Mike a 10 or higher More

by bwtyler1046
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
June 18, 2024

Great service! !!! I love this place and I recommend everyone to visit. Alton is great More

by d.killebrew1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Killebrew , David Burks, Anthony Easter, Josh Alford, Matt Perry, Wesley Hardaway, Shaun Chapman, Jamel Chatman, Manny Badias, Kevin Johnson, Matt Rooney
June 14, 2024

Great service! Management and staff are always knowledgeable,courteous and friendly. William in Service was attentively listening in order to solve my concerns. More

by darryl.a.harris.dh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Perry
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