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Crown Acura Richmond

Richmond, VA

4.9
684 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 684 reviews

August 07, 2024

My experience dealing with Mike was very pleasant and he was very accommodating. It was a pleasure dealing with him. More

by yoli3349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee Mike
August 06, 2024

The whole team at Crown Acura are amazing. Our salesman Jarratt Day was so awesome! More

by Sho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarratt Day, Josh Alford, Manny Badias
August 05, 2024

They try to accommodate and work with the customer to the best of their ability. More

by Papaferg55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
August 03, 2024

The salesman Daryl was a great guy and stay with us the whole time. We were a tough sale. It took us a few weeks to make a decision but he was very understanding and stuck with us. Since the sale he has More

by Robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrel Killebrew, Anthony Easter, Kevin Johnson
August 03, 2024

The experience was far greater than I was expecting. As I shared in a previous survey, my salesperson (Wesley) was very knowledge of the product. He is customer oriented and has a great disposition. I'm More

by charlene.bazemore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Hardaway
August 02, 2024

I brought my car from Crown Acura & have all maintenance performed through them. The staff is excellent & I always feel valued as a customer. More

by Jill Jones
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Matt Rooney
July 31, 2024

I had a great service experience here, quick and convenient service. Plus friendly staff on site. More

by Quori
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Arnold
July 31, 2024

Every experience at this dealership has been amazing. The most recent with obtaining my new car was no different. Jarrat and Kevin are amazing and I appreciate them so much. More

by tamerafortune
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarratt Day, Kevin Johnson
July 29, 2024

Great salesman ! He stayed late to finish our deal and it was so appreciated! He was very kind. More

by Dawnebaldwin
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Burks
July 29, 2024

Delivered as per promise. Kept me informed. Service agent was upbeat and customer forward. I will return. More

by dfarmerhr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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