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Crown Acura Richmond

Richmond, VA

4.9
684 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 684 reviews

August 15, 2024

My service rep, Alton, is terrific! He delivers excellent customer service . He is always very professional and nice at the same time. More

by Hemoore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton Trainum
August 15, 2024

Good service and good people as always. Alton is an excellent advisor. New waiting area is a nice improvement More

by Rossfields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
August 14, 2024

Shaun was perfect, she responded quickly and remembered everything about our situation so I didn’t have to repeat ( as in others). Price was great I would rate them a 10!!! More

by Gregg Mallette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Chapman
August 11, 2024

Very kind and courteous people. Car was priced as good as anyone and the amount they gave me on trade was more than fair. More

by drsroufe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell
August 10, 2024

We appreciate the friendly and responsive help we’ve received from Alton and the service department. More

by PW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
August 10, 2024

I’ve been here only twice but Both times I have been- it has been Super quick and efficient. Highly recommend! More

by Taylor998800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
August 09, 2024

Mike is the face of crown Acura dealership, he’s legendary. Always a treat to visit with him, makes the experience feel special and appreciated Acura driver. More

by marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department- Mike
August 08, 2024

Willie was a great advisor as well as they made sure that my car was well taken care of More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie (Service), David Burks
August 08, 2024

As I have only used Crown Acura for all of my MDX service needs; I can say they are professional, accurate and prompt. More

by Mjwd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mereu
August 07, 2024

Mike is a wonderful service representative. He quickly able to service my car requested services in a few hours. Again he is very friendly person with customers. More

by narracs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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