Crown Acura Richmond

The communication was excellent. Highly recommend Crown Acura Awesome vehicles as well Alton kept me updated during the process He was great to work with Highly recommend Crown Acura Awesome vehicles as well Alton kept me updated during the process He was great to work with More

Overall a great buying experience. Dealer went above and beyond to locate the exact vehicle for us. Dealer went above and beyond to locate the exact vehicle for us. More

Excellent and friendly staff. They keep update you in the status if your vehicle while there for service They keep update you in the status if your vehicle while there for service More

Kelly was quick to take my car back and kept checking to see if I needed anything. see if I needed anything. More

Shawn and Kevin were very helpful and knowledgeable. Any question I had was answered promptly! Any question I had was answered promptly! More

Purchased Acura MDX and this is our 2nd time purchasing a vehicle at Crown. Excellent customer service from sales person, finance manager and GM. Their service department is also top notch. vehicle at Crown. Excellent customer service from sales person, finance manager and GM. Their service department is also top notch. More

Willy was amazing! I had taken my car to repair a broken sunroof motor. They fixed it but broke a clamp by passenger air bag. I called Willy back and he got me in and o I had taken my car to repair a broken sunroof motor. They fixed it but broke a clamp by passenger air bag. I called Willy back and he got me in and out while I waited there and also got me a discount! I would recommend Willy and Crown Acura! Thanks Willy! More

The service dept provided great customer service. My car was done in a timely fashion. My car was done in a timely fashion. More

They are reliable, work in a timely work environment! Clean waiting area nice refreshments for customers, and they look out for there customers car services that need requirements that they my not be Clean waiting area nice refreshments for customers, and they look out for there customers car services that need requirements that they my not be aware off! More

Excellent experience with the service advisor and service department. The advisor was friendly and professional. The maintenance went exactly as expected. department. The advisor was friendly and professional. The maintenance went exactly as expected. More