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Crown Acura Richmond

Richmond, VA

4.9
684 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 684 reviews

September 11, 2024

Awesome experience with great service in a timely fashion. Would recommend this place for excellent service for your mechanical needs. More

by brafterw
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Mereu
September 10, 2024

Willy is awesome! Exceptional! Epic! Amazingly wonderful! Professional! Great customer service! Thoughtful, courteous, genuine respectful. More

by yvonne.jerry
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Willy
September 09, 2024

Awesome customer service, friendly, knowledgeable, nice waiting area with coffee and snacks, and fast service! More

by graydlfDonna Gray-Flowers
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Dept
September 08, 2024

The people working at Crown are always willing to go the extra mile necessary to provide extraordinary service. Any questions or concerns are addressed and in wordage that is understood. This is my second More

by Afinleywade
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Arnold in Service, Matt Perry, Wesley Hardaway
September 06, 2024

Crown Acura was very accommodating, they overnighted the car we wanted from another dealer. The sales rep Shawn couldn’t have been more knowledgeable and easy to work with. I would highly recommend this More

by satwood16
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Matt Perry, Shaun Chapman, Kevin Johnson
September 05, 2024

It’s not only the service is excellent, it is consistently excellent. Always feel good driving home after a visit to Crown Acura. More

by ramwgb
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Willie, Service dept, David Burks, Matt Perry, Manny Badias
September 05, 2024

Anthony and Jarratt made my car buying experience so easy. I did everything over the phone and the car was delivered right to my house. If you are in the market for a new Acura, Crown Acura of Richmond More

by andymorgan350
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Easter
September 05, 2024

I have found this dealership to be Outstanding! Great people all around. A Great Department. More

by djamesr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Burks, Anthony Easter, Josh Alford, Matt Perry
September 03, 2024

The service was excellent. The deal was done and I was out the door with out taking up my time all day. I had set up an appointment and was impressed with how the salesperson w More

by baberrobin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Alford, Shaun Chapman, Manny Badias
September 03, 2024

I highly recommend Alton, who shines in the service department. Every time I came here, I have been welcomed with the best service. More

by Honda and acura owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
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