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Crown Acura Richmond

Richmond, VA

4.9
684 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 684 reviews

September 18, 2024

Great work, very professional, honest and trustworthy. All of my experiences over the past 13 years have been fantastic! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
September 16, 2024

Dealership was really helpful. Got me what I wanted and went above and beyond. Within a few hours. More

by Elliot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Matt Perry, Kevin Johnson
September 15, 2024

First time at the dealership and everyone was courteous. Service was completed with out any issues. More

by Butch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton Trainum
September 15, 2024

Responsive service to an emergency. Service advisor was understanding, competent and very helpful. Thanks for a job well done! More

by MAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mereu
September 15, 2024

This dealership has an amazing sales and service staff, who are knowledgeable, flexible, and friendly. They go out of their way to make sure their customers are happy with the purchase. More

by xxxxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Burks, Manny Badias
September 15, 2024

customer service was made easy for me. Willy in service dept assisted with great attitude, easy to work with and also assisted in the process of getting my warranty filed making it so much More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
willy in service
September 14, 2024

Excellent Customer Service! Everyone is knowledgeable, helpful, and pleasant. I would highly recommend them to anyone. More

by Ellise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
September 13, 2024

I had an outstanding experience at Crown Acura of Richmond. The sales team was incredibly responsive and respectful throughout the entire process. They answered all my questions promptly and never ma More

by Sharath_S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamel Chatman, Manny Badias
September 12, 2024

I trust Crown Acura to always take the very best care of my 2020 Acura RDX.. More

by 5mcguigans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Chapman
September 12, 2024

I always have the technically complex work don at Crown. I’ve been following that plan for over 20 years though 3 different vehicles. It works well. More

by mikeduffy7134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton Trainum
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