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Crown Acura Richmond

Richmond, VA

4.9
684 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 684 reviews

September 29, 2024

Willy did a great job of taking care of big work and the little details that make such a difference in the way my Acura feels behind the wheel. A great investment. Thank you very much! Also I appreciate the More

by mike61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Alford, Matt Rooney
September 28, 2024

Jarratt and The team at Crown Acura Richmond was very nice and professional when I purchased a used Honda Civic Touring from them. I would be happy to work with them again in the future More

by qho6769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarratt
September 27, 2024

So far everyone I have come in contact with has been helpful and friendly. Thanks More

by whiteteg00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Hardaway
September 25, 2024

The process checking my car in with service rep Mr. Alton with delightful. His professionalism and courtesy was awesome. More

by steve722002
Recommend Dealer
Yes
Employees Worked With
Alton
September 24, 2024

This dealership will make you feel like family, not a customer." Amazing service!!! I absolutely appreciate the sales team here at Crown Acura.My wife traded her Lexus IS300 for an Acura MDX. Couldn't b More

by agoncalves8812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Shaun Chapman, Kevin Johnson
September 24, 2024

The service technicians are very knowledgeable and the mechanics do first rate work. I have had all of my Acuras serviced exclusively at this dealer. It is why I purchased cars from Crown. More

by ghooe13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mereu, David Burks, Josh Alford
September 22, 2024

The customer service was excellent! The entire process was quick and easy! Definitely would recommend. More

by banitap.bp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamden , Josh Alford, Matt Perry
September 21, 2024

The dealership welcomed me with open arms. My salesman was simply amazing.I was pleased with everything More

by stanleyarichard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Perry, Wesley Hardaway, Kevin Johnson
September 19, 2024

Awesome jobs very . vhris always take care very good. He looks like we manager soon Goodluck More

by somaniexport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William & Christopher , Anthony Easter, Matt Perry, Manny Badias
September 18, 2024

We purchased our car a few months ago with a service plan. The sales department was great and the service staff is very friendly and informative. I highly recommend. More

by none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Service desk folks, Jamel Chatman
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