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Crown Acura Richmond

Richmond, VA

4.9
684 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 684 reviews

November 22, 2024

Excellent Service and Excellent Manager Willing To Help With My Situation I Am Really Grateful More

by Hector Agosto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Perry
November 22, 2024

Customer Service is excellent and getting a test drive in there in there new electric ZDX was prompt response.. Been.getting great service since 2017 More

by BOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Burks, Anthony Easter, Josh Alford, Matt Perry, Kevin Johnson
November 22, 2024

Very friendly staff. Staff very responsive to questions and readily available. I was given number to call if I had any questions. More

by p. Waggon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher, Matt Perry
November 21, 2024

The staff at Crown Acura is always pleasant and customer oriented. I’ve had a pleasant experience every time I’ve needed to come in More

by Just3ts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
November 21, 2024

Excellent customer service and quality work; I highly recommend Crown Acura for sales and service. Chris was great to work with and very professional. More

by Wrkay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Easter
November 21, 2024

it’s too xxxx far to travel for an expensive oil change (over 30 minutes each way) More

by Ron Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Chris
November 21, 2024

Went in to get my recall fixed and I live so far away they made sure to get my car done and ready for me while I waited with in 5 hours. More

by brandihurt43
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris
November 21, 2024

Very thorough, great communication, everyone was very friendly, salesperson was very knowledgeable about the car More

by Amy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Shaun Chapman
November 20, 2024

Great service. Stuck to their word. Showering and service area clean. Employees are cordial and very nice from start to finish. More

by jaredl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy who helped me in service.
November 19, 2024

I really appreciate how the staff is professional and always greeting with a smile and their expertise More

by Markquita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Alford
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