
Crown Acura Richmond
Richmond, VA
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Really appreciated Darrell ,knowledgeable and patient he helped us to get right vehicle and guide us from start and finish without his help it wouldn’t possible for us helped us to get right vehicle and guide us from start and finish without his help it wouldn’t possible for us More
I received pretty good services while getting a state inspection and tire rotation from Mr. Alford. He’s a cool laid back young man and I appreciate his service. inspection and tire rotation from Mr. Alford. He’s a cool laid back young man and I appreciate his service. More
A code was displayed on my dash board so I took the vehicle in for service. After inspection, the service department advised we needed to replace the torque converter. After additional research, I foun vehicle in for service. After inspection, the service department advised we needed to replace the torque converter. After additional research, I found that this repair should be covered under an extended warranty period per a Technical Service Bulletin from the NHTSA. I have placed multiple calls to the dealer to discuss this issue and only received one call back. They were going to review with the service manager and return my call. No response. More
Easiest car buying experience I’ve ever had. Daryl in sales and Mr. Hardaway in finance were extremely helpful and efficient throughout the entire process. Daryl in sales and Mr. Hardaway in finance were extremely helpful and efficient throughout the entire process. More
Dealership service is always fantastic. The car detailing service has always lacked luster so I always say no to the complimentary car wash. The car detailing service has always lacked luster so I always say no to the complimentary car wash. More
The Crown Acura Richmond team was great to work with! The TEAM here is really a team! From start to finish I had genuine assistance and left feeling like I got a great deal on a car that will serve me an The TEAM here is really a team! From start to finish I had genuine assistance and left feeling like I got a great deal on a car that will serve me and my family for years to come. Jarratt my salesman was great and responsive, Josh the used car sales manager was kind and made sure to show his gratitude, Kevin in finance kept things fun and offered great prices and options for warranties, and lastly Matt Perry the GM kept a relationship nurtured from my original inquiry to purchase. TLDR; Got great service, great trade in, great sales price, great interest rates, great warranties, and very happy! Would recommend to a friend or a family member! Thank you again Crown Acura Team! More