Crowley Nissan

Did not refund deposit My 22 year old daughter lost her deposit at Crowley Nissan. As a new graduate with 2000 dollars to her name (which she saved up to use for a car) mov My 22 year old daughter lost her deposit at Crowley Nissan. As a new graduate with 2000 dollars to her name (which she saved up to use for a car) moving down South this week to start her first job, this has caused a lot of distress. She'd been looking for awhile and put a five hundred dollar deposit on a car at Crowley Nissan. At the other dealerships she visited she was told deposits were refundable so she assumed a deposit at Crowley was as well. When she came home and we crunched her numbers she saw she would have trouble affording the car and needed a lower priced vehicle. She canceled the sale and was told she signed a non refundable contract. The salesman tried to find a low mileage car she could afford without luck and refused to refund her deposit. He offered a credit for our next car purchase instead. She needs the five hundred for gas and food till she gets her first paycheck. So buyer beware. Don't put down a deposit at Crowley. She learned a valuable lesson and is very upset. More

Great people Worked with me while getting a vehicle. Did not pressure me one bit. They made it a priority to get me out quickly. Had a new vehicle in less than two Worked with me while getting a vehicle. Did not pressure me one bit. They made it a priority to get me out quickly. Had a new vehicle in less than two hours fully cleaned. More

Wonderful transaction From the moment I walked into the dealership, through delivery and now even after, my experience has been very pleasant, no pressure, ans completely From the moment I walked into the dealership, through delivery and now even after, my experience has been very pleasant, no pressure, ans completely satisfying. My dealings with the salesman Chuck, sales manager Wayne, and Finance manager Gretchen were all comfortable and professional. Chuck even called a few days later to check to see if I had any questions that he could help with, and asked if I was happy with my new Rogue, also to call hem at any time if I had issues, Will highly recommend Crowley Nissan. More

Met all expectations and more I was greeted with a smile. I had an easy check in for my service. I wait for my vehicle in the customer lounge. Josh came out and kindly let me know I was greeted with a smile. I had an easy check in for my service. I wait for my vehicle in the customer lounge. Josh came out and kindly let me know that there were a couple of items that I should think about fixing. He didn't make me feel pressured into any services. I left there happy and will be back to get further services. More

Service with a smile. I have had a great service to my vehicle. They are courteous, professional group of people. In and out in less than an hour.👍🏻 Like I have had a great service to my vehicle. They are courteous, professional group of people. In and out in less than an hour.👍🏻 Like Mr Crowley’s comment “if u r not satisfied I want to know”. More

Long time customer The service department is always very helpful, and works with me to get me in and out fast. Debbie at the service desk is wonderful. I love to see her The service department is always very helpful, and works with me to get me in and out fast. Debbie at the service desk is wonderful. I love to see her when I stop in. More

Reliable and Honest Dealership w/ excellent customer service After being disappointed at another dealership we decided to go to Crowley Nissan in Bristol, CT. We had an amazing experience. JT, our salesman was g After being disappointed at another dealership we decided to go to Crowley Nissan in Bristol, CT. We had an amazing experience. JT, our salesman was great. He listened to our ideas on what we were looking for and was knowledgeable of the vehicle. He kept us updated every step of the way. Wayne, the sales manager assisted us from start to finish. He made our buying experience exceptional. You can tell that he sincerely cares about his customer's experience and works hard to please. Wayne presented us with different options when we were not quite sure which financing route to take and was there to answer all of our questions and concerns.Gretchen, the F&I Manager, worked diligently to get us the best financing rates. She was knowledgeable of the different warranty's and made us feel at ease throughout the F&I process. Overall, the staff were very friendly and the quality of service was outstanding. We would absolutely recommend Crowley Nissan of Bristol for all of your car buying needs. We look forward to doing business with them in the future. - The Chabot Family More

Fast and Reliable They said the wait for my first service could be up to two hours... but they were done in one! Thank You Crowley Nissan! -Cynthia G. They said the wait for my first service could be up to two hours... but they were done in one! Thank You Crowley Nissan! -Cynthia G. More

Best car buying experience I’ve ever had! The staff were amazing. Extremely friendly and not at all what you would expect from the typical car salesman! We will definitely go back when we’re r The staff were amazing. Extremely friendly and not at all what you would expect from the typical car salesman! We will definitely go back when we’re ready for our next car. More

Buying a GTR I had a very pleasant experience with the Crowley Nissan team. Everyone was friendly and helpful, and I was treated with respect. Austin Bukowski who I had a very pleasant experience with the Crowley Nissan team. Everyone was friendly and helpful, and I was treated with respect. Austin Bukowski who sold me the car was very knowledgeable with the GTR platform. More