Crowley Nissan

Service and purchases I have purchased several vehicles through the years at Crowley and have experienced extraordinary professionalism with everyone I had to deal with, fr I have purchased several vehicles through the years at Crowley and have experienced extraordinary professionalism with everyone I had to deal with, from the sales rep to the finance manager to the general manager. Each person was attentive and accommodating to my needs. My vehicles have been serviced there and again service was done to fit into my schedule, and any repairs, recalls, or service was explained precisely. Chandler was the sales rep I dealt with. I found him to be very polite and knowledgeable. I would highly recommend this dealership. More

Time to purchase new car Lawanda P was excellent and kept in touch with us with updates of vehicles. When it came time she was very knowledgeable and helpful. Made the proce Lawanda P was excellent and kept in touch with us with updates of vehicles. When it came time she was very knowledgeable and helpful. Made the process much easier and I've gone through it many times. Got the vehicle with features wanted and at decent price. Plus 0% financing makes it all the better! We've bought over 7 vehicles from Crowley, both new and used and never any issues. More

4-Time Customer This is the 4th vehicle we have either leased or purchased from Crowley. The staff is always friendly and service is great. We love our Rogue and Fr This is the 4th vehicle we have either leased or purchased from Crowley. The staff is always friendly and service is great. We love our Rogue and Frontier vehicles! Crowley made the purchase/lease very smooth. Lawanda made sure we were up to speed on all the new enhancements on my new Rogue! We always have great service when we take our vehicles in for oil changes as well. More

Bought a used Colorado from Crowley. Have used Crowley numerous times in the past for vehicles and service and never had any issues. Was always handled with professionalism and perfect service. I took the numerous times in the past for vehicles and service and never had any issues. Was always handled with professionalism and perfect service. I took the Colorado in under warranty due to a vibration I was getting. They rebalanced the tires however that only changed the speed at which I was getting the vibration. I called and spoke to the assistant service manager Josh and told him that I was still getting a vibration around 40mph but was getting a violent shake at 70mph. Josh laughed and said “any truck you drive that fast will get a violent shake.” I insisted that I have owed trucks previously and to make a statement like that is absurd and he disagreed. He reluctantly took the vehicle back in to find that one of the tires was out of round. The vehicle no longer shakes as violently at 80 but my vibration issue has not gone away. I am not sure if it is because it was a used vehicle that Crowley doesn’t want to work on or what but I do not feel like I would get the same level of service if I tried to bring it back again. Once again, love Crowley and this is the only time I’ve had bad service. More

New Car purchase experience I recently purchased a 2019 Nissan Rogue with Premium package. From day one, my interaction with Darin Miceli and then Dana Willette was exceptional. I recently purchased a 2019 Nissan Rogue with Premium package. From day one, my interaction with Darin Miceli and then Dana Willette was exceptional. I was treated as family. Our discussions and negotiation were up front and honest. Together we explored the various options and ways we could make this situation a win-win for all of us. There was no game playing. There was no hard core pressure selling. It was a mutual partnering of ideas to make available to me the best possible deal that could be made. Once completed, I was turned over first to Kate Crowley who was willing to work with me to my benefit, to find the best possible solution to protecting my asset with a fair and valuable warranty package. (Love the free oil changes and tire rotations in the package for the life of the vehicle.) Kate is sharp! Smart, knowledgeable and the best part...she made me feel important. Dana then explained in great detail the total car features, bells and whistles and made sure I drove out of there as a pro. Before I left he introduced me to the service team and made my first appointment for an oil change for me. They even followed up with me over the phone to ensure my total satisfaction. Darin went to great lengths to oversee the entire process and ensure my questions were answered to my total satisfaction. He was relentless in assuring me that no other dealer would be able to match the overall package provided to me by Crowley Nissan. This is my seventh auto purchase at Crowley in my life time. I will be back and i will refer friends and family to them. These three people are fine examples of how the industry should work and are to be commended. Thank you for everything...Tom Lorenzetti, Bristol, CT More

New Nissan owner sending this note as a shout out to the Crowley Nissan staff, Bristol CT. My recent purchase was handled so professionally and swift. The team comprised of Dana Willette, Mr. Miceli, Financ Crowley Nissan staff, Bristol CT. My recent purchase was handled so professionally and swift. The team comprised of Dana Willette, Mr. Miceli, Finance and Service. Their approach to selling a vehicle is top notch and enjoyable. The experience exceeded my expectations. I will certainly share my experience with others. Ask for Dana Willette for your next car purchase!!! Mr. Crowley, no need to worry about your Bristol CT team, they sell a car with great passion. My thanks to all! More

Two happy customers - Roger R. and Sharon Albert We have bought our last 7 cars @ Crowley Nissan and would never go to another dealer. Crowley Sales/Service is the best. They treat us with dignity We have bought our last 7 cars @ Crowley Nissan and would never go to another dealer. Crowley Sales/Service is the best. They treat us with dignity and are very fair in their pricing. We just bought our 8th vehicle today again, from Crowley Nissan. Sales personnel was courteous and very helpful. General Manager was excellent in getting us to the right monthly premium we needed. We've always been satisfied with Service - when they do an oil change they get us in and out in a timely manner. We can't say enough good things about this dealership, except, thank you for your help. More

It was a pleasure working with Lawanda and Kate! From finding the car we loved to walking away with the keys only took us a couple of hours at dealership. We are so happy with the rate we got plus a free finding the car we loved to walking away with the keys only took us a couple of hours at dealership. We are so happy with the rate we got plus a free lifetime oil changes are a great bonus! More

Worked with salesmen J.T. on getting my very first car! He was great, very laid back and informative! He made my entire experience easy and comfortable, he went out his way to make this the best experience He was great, very laid back and informative! He made my entire experience easy and comfortable, he went out his way to make this the best experience ever. Honest guy, 10/10 would recommend J.T. and his team in Bristol! More

Dropped by the service department with a small problem and it was taken care of on the spot! Wasn't expecting that but I got it. Service department is number one..thank you Josh!! and it was taken care of on the spot! Wasn't expecting that but I got it. Service department is number one..thank you Josh!! More