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Crowley Nissan

Bristol, CT

4.7
690 Reviews

1451 Farmington Ave

Bristol, CT

06010

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Showing 690 reviews

August 18, 2020

I shouldn't have been charged the diagnosis fee when all I needed was to have freon added for my air condition system. I waited 4 hours to have a simple task done. This is ridiculous. More

by royct5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure who it was.
Aug 19, 2020 -

Crowley Nissan responded

Hi Roy, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our service manager John Hogan would really like to speak with you more regarding this matter. Please reach out to him at (860) 540-0555 ext.5127. We look forward to hearing from you. Sincerely, The Crowley Nissan Team

August 12, 2020

Excellent prompt and courteous service! My car was in for routine service and it was performed promptly. All staff wore masks and contacted me by phone when my car was ready. More

by WendyD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Aug 13, 2020 -

Crowley Nissan responded

Hi WendyD, We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Jason Fontaine General Manager Crowley Nissan

August 07, 2020

Excellent customer service and the best prices in new cars 🚗 in all Connecticut. I bought my last three cars here. My dealer since 2014. Simple the best. Thanks guys. More

by Ricardo Pizarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Mantello, Ashley Ares, Dana Willette Jr., Larry Webster, Dave Piper, Jason Trelli, Justin Morin, Lawanda Perry, Josh Matos, Justin Michalski
Aug 11, 2020 -

Crowley Nissan responded

Thanks for your positive review! I’ll let our full team here know that you were pleased with their professionalism and your car buying experience. Sincerely, Jason C. Fontaine General Manager Crowley Nissan

August 03, 2020

Always great service when I come to Crowley! The service is always explained to me and the wait isn’t that long. I would recommend Crowley to anyone. Neat place to get your Nissan serviced More

by Pammie2628
Recommend Dealer
Yes
Employees Worked With
Cassie Olivo, Josh Matos, Justin Michalski
Aug 04, 2020 -

Crowley Nissan responded

Hi Pammie2628, Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Jason Fontaine General Manager Crowley Nissan

August 03, 2020

Was in and out in 1 hour for oil change, tire rotation, and multi point check..car was taken in right away on appointment time. More

by Moppa72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Michalski
Aug 04, 2020 -

Crowley Nissan responded

Hi Moppa72, We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Jason Fontaine General Manager Crowley Nissan

July 15, 2020

Terrific Service as Always! I come to Crowley Nissan for all my service. Josh Matos is the best! He takes care of everything to perfection. Planning, communications and the wo More

by Stan54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Matos
Jul 16, 2020 -

Crowley Nissan responded

Thanks for your positive review! I’ll let our full team here know that you were pleased with their professionalism and your car buying experience. Sincerely, Jason C. Fontaine General Manager Crowley Nissan

July 13, 2020

Courteous Service Courteous service writers who take the time to explain things. Very professional and knowledgeable. Excellent Covid 19 practices! Service is unbeat More

by magic12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Michalski
Jul 14, 2020 -

Crowley Nissan responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Jason Fontaine General Manager Crowley Nissan

July 12, 2020

You are amazing!! Highly recommended!! On time and thorough!! I will continue to refer the sales department and the service department!! You guys are great More

by valoree_longo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Olivo, Josh Matos, Justin Michalski
Jul 13, 2020 -

Crowley Nissan responded

That’s great to hear you had such a positive experience here at Crowley Nissan! I will be sure to let our team know! Sincerely, Jason C. Fontaine General Manager Crowley Nissan

July 10, 2020

60,000 mile service Everything for this service went perfectly. From the moment I entered the service area I was treated like an important customer. Christian was very pr More

by Murano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Jul 13, 2020 -

Crowley Nissan responded

Thanks for your positive review! I’ll let Christian know that you were pleased with his professionalism. I’m glad you had a good experience here at Crowley! Sincerely, Jason C. Fontaine General Manager Crowley Nissan

July 01, 2020

This dealership has been excellent throughout my lease. From the negotiation process, delivery, servicing my Maxima and even in assisting with the return at the end of the lease. The staff has been friendl More

by cgsantarsiero.law
Recommend Dealer
Yes
Employees Worked With
Dana Willette Jr., Josh Matos
Jul 02, 2020 -

Crowley Nissan responded

Hello, We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Jason Fontaine General Manager Crowley Nissan

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