Crowley Nissan
Bristol, CT
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manager (don't know his name, elderly white person)went above and beyond. I ended up with a blowout less then a mile from the dealer ship after my appointment. Manager came out with a portable compressor above and beyond. I ended up with a blowout less then a mile from the dealer ship after my appointment. Manager came out with a portable compressor to try and get me back to the shop to fix the tire. Tire was too badly shot so couldn't get me back. I called AAA to get me towed. Noticed the manager go by my car a little over an hour later while AAA was with me and my guess is just to make sure I was OK as he turned around and went back to the shop when he saw AAA there. Unbelievable I've never had a bad experience with this service department. 5 stars! More
I did a lot of research and comparing when leasing our new 2021 Nissan Rogue. I visited three different dealerships in the surrounding towns and ultimately gave my business to Crowley. A dealership much new 2021 Nissan Rogue. I visited three different dealerships in the surrounding towns and ultimately gave my business to Crowley. A dealership much closer to my home had my business for the last ten years, but I feel like they took that for granted. It was my first time visiting Crowley, and I appreciated the friendly atmosphere and the warm welcome I received when I walked in. Our sales representative, Harvey, went above and beyond to help me get the best deal. He took the time to explain the new features of the redesigned Rogue before I test drove it, which other dealers didn't bother doing. He also worked with me over the phone after my initial visit - something, not all dealerships will do. If you are looking for a vehicle, even if it isn't a Nissan, I highly recommend seeing Harvey at Crowley! More
I went in for an oil change and to have a couple of things looked at. As I drove into the lot I got a flat tire. Crowley was able to order a new one and replace it same day. Since I did not plan on things looked at. As I drove into the lot I got a flat tire. Crowley was able to order a new one and replace it same day. Since I did not plan on waiting all day for the services they were kind with allowing me a loaner vehicle. Thank you.! More
The service you receive is the best. From the manager to the service assistants, everyone treats you like their number 1 client. They communicate to you while your vehicle is in service and timely let you k the service assistants, everyone treats you like their number 1 client. They communicate to you while your vehicle is in service and timely let you know when it is ready on time. More
Sales and service staff are a step above the rest. I purchased my vehicle 5 years ago and I am still treated the same as when I first walked out that door. purchased my vehicle 5 years ago and I am still treated the same as when I first walked out that door. More
The sales person Harvey Marrero was excellent to work with. Glen in finance was great and very helpful. An all in all wonderful experience. Will definitely recommend with. Glen in finance was great and very helpful. An all in all wonderful experience. Will definitely recommend More
Josh in the service department has been terrific to me. He has always been helpful, and caring. They have replaced my transmission twice and always dont a good job. He has always been helpful, and caring. They have replaced my transmission twice and always dont a good job. More
Hi I came to change the oil and asked the serv. dept to address the rattling noise when I turn the wheel to the right.. the issue was not addressed and two people heard it and convinced me that it’s normal address the rattling noise when I turn the wheel to the right.. the issue was not addressed and two people heard it and convinced me that it’s normal and all Rogues so that.. which is not true.. and that noise is very annoying and unpleasant. Rougue has 36k still have warranty up to 45k.. not sure why service people did not want to take a closer look..not sure who the service advisor was did not catch his name.. just visited Saturday 11/14 from 9-10 am More
Service right on time, no waiting. Covid precautions taken. I had the oil changed and tires rotated etc..As always, the staff was personable, friendly, polite and informative. Love Crowley taken. I had the oil changed and tires rotated etc..As always, the staff was personable, friendly, polite and informative. Love Crowley More
My Scheduled service appointment was pleasant and professional. Staff is always very friendly and know you by first name! Always a good experience when visiting. professional. Staff is always very friendly and know you by first name! Always a good experience when visiting. More