Back

Crowley Nissan

Bristol, CT

4.7
690 Reviews

1451 Farmington Ave

Bristol, CT

06010

Directions

By Type

Showing 690 reviews

December 31, 2020

manager (don't know his name, elderly white person)went above and beyond. I ended up with a blowout less then a mile from the dealer ship after my appointment. Manager came out with a portable compressor More

by Jan.lopatosky53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
manager , unfortunately don't know his name
Jan 05, 2021 -

Crowley Nissan responded

Hi Jan, Thank you for your kind review; we are happy to pass along your comments to the Service Manager - John Hogan. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Jason Fontaine General Manager Crowley Nissan Sincerely, Jason Fontaine General Manager Crowley Nissan

December 21, 2020

I did a lot of research and comparing when leasing our new 2021 Nissan Rogue. I visited three different dealerships in the surrounding towns and ultimately gave my business to Crowley. A dealership much More

by mhilsdon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Marrero
Dec 22, 2020 -

Crowley Nissan responded

Hi Maureen, We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Jason Fontaine General Manager Crowley Nissan

December 12, 2020

I went in for an oil change and to have a couple of things looked at. As I drove into the lot I got a flat tire. Crowley was able to order a new one and replace it same day. Since I did not plan on More

by rtbb2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Michalski
Dec 18, 2020 -

Crowley Nissan responded

Hello, We are glad we could help! We hope to be of service to you again in the future. Best wishes, Jason Fontaine General Manager Crowley Nissan

December 08, 2020

The service you receive is the best. From the manager to the service assistants, everyone treats you like their number 1 client. They communicate to you while your vehicle is in service and timely let you k More

by Linehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hogan, Justin Michalski
Dec 10, 2020 -

Crowley Nissan responded

Crowley Nissan responded Hello Linehan, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Crowley Nissan. Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Jason Fontaine General Manager Crowley Nissan

December 08, 2020

Sales and service staff are a step above the rest. I purchased my vehicle 5 years ago and I am still treated the same as when I first walked out that door. More

by stolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Fontaine, Wayne Mantello, John Hogan, Cassie Olivo, Justin Michalski
Dec 10, 2020 -

Crowley Nissan responded

Crowley Nissan responded Hello, We're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Jason Fontaine General Manager Crowley Nissan

November 19, 2020

The sales person Harvey Marrero was excellent to work with. Glen in finance was great and very helpful. An all in all wonderful experience. Will definitely recommend More

by Shakir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey marrero
Nov 20, 2020 -

Crowley Nissan responded

Hi Shakir, Thank you for your kind review; we are happy to pass along your comments to Harvey and Glenn. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Jason Fontaine General Manager Crowley Nissan

November 18, 2020

Josh in the service department has been terrific to me. He has always been helpful, and caring. They have replaced my transmission twice and always dont a good job. More

by Virgil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Matos
Nov 19, 2020 -

Crowley Nissan responded

Hi Virgil, Thank you for your kind review; we are happy to pass along your comments to Josh. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Jason Fontaine General Manager Crowley Nissan

November 16, 2020

Hi I came to change the oil and asked the serv. dept to address the rattling noise when I turn the wheel to the right.. the issue was not addressed and two people heard it and convinced me that it’s normal More

by Vash771
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Nov 17, 2020 -

Crowley Nissan responded

Hi Vash, Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our service manager would really like to speak with you more regarding this matter. Please reach out to us at (860) 540-0555 ext.5127, we look forward to hearing from you. Sincerely, The Crowley Nissan Team

November 13, 2020

Service right on time, no waiting. Covid precautions taken. I had the oil changed and tires rotated etc..As always, the staff was personable, friendly, polite and informative. Love Crowley More

by Lizzy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Olivo, Josh Matos, Justin Michalski
Nov 16, 2020 -

Crowley Nissan responded

Hi Lizzy, We're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Jason Fontaine General Manager Crowley Nissan

November 05, 2020

My Scheduled service appointment was pleasant and professional. Staff is always very friendly and know you by first name! Always a good experience when visiting. More

by Alipompei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Schroeder, Kate Crowley, Jason Fontaine, Wayne Mantello, Sarina Pompei
Nov 05, 2020 -

Crowley Nissan responded

Hello, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Crowley Nissan. Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Jason Fontaine General Manager Crowley Nissan

...
36
...