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Crowley Nissan

Bristol, CT

4.7
690 Reviews

1451 Farmington Ave

Bristol, CT

06010

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Showing 690 reviews

August 28, 2021

Great service team and sales staff great through 3 leases. More

by lp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Fontaine, Cassie Olivo, Justin Morin
Aug 30, 2021 -

Crowley Nissan responded

Hello, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again in the future. Best wishes, Jason Fontaine General Manager Crowley Nissan

August 25, 2021

Able to book routine appointments in timely manor. Parking in service area is always tricky to find space. More

by Gmiller1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Michalski
Aug 25, 2021 -

Crowley Nissan responded

Hello, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again in the future. Best wishes, Jason Fontaine General Manager Crowley Nissan

August 23, 2021

I always bring my vehicle to Crowley Nissan for all my service needs. Their service department is qualified and professional and very accommodating to the customer. More

by John S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Olivo, Justin Michalski
Aug 24, 2021 -

Crowley Nissan responded

Hi John, I'm glad to hear you had a great service experience at Crowley Nissan. I'll be sure to let the team know you were pleased with their professionalism. We hope to see you again for your vehicle's next service! Sincerely, John Hogan Service Manager Crowley Nissan

August 19, 2021

Took my car in on time and was out of there in a very reasonable amount of time. Went over all results with me. More

by Ron A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Michalski
Aug 20, 2021 -

Crowley Nissan responded

Hi Ron, We're glad you had a good experience with us here at Crowley. Thank you for taking the time to leave us a review. Sincerely, Jason C. Fontaine General Manager Crowley Nissan READ LESS

August 17, 2021

They take there time to listen. There timing is just about right on, no pressure. More

by luis1353
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hogan, Justin Michalski
Aug 18, 2021 -

Crowley Nissan responded

Hello, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again in the future. Best wishes, Jason Fontaine General Manager Crowley Nissan

August 13, 2021

Made me wait for around 2 Hrs just for a simple oil change. Pathetic Service !! I should have got this done at some local place. I’m seriously thinking about NOT renewing my lease with Nissan if they c More

by FarmingtonGuy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Michalski
Aug 16, 2021 -

Crowley Nissan responded

Hello, We want all customers to have a great experience at Crowley Nissan and we are sorry you did not. Please contact our management team directly at 860-540-0555 so we can better understand your experience Sincerely, John Hogan Service Manager Crowley Nissan

August 07, 2021

Given a good service and was treated extremely nice. Employees was very friendly and liked that he explained every detail off car. More

by Nitzar28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Martinez, Harvey Marrero
Aug 09, 2021 -

Crowley Nissan responded

Hello, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out. Sincerely, Jason Fontaine General Manager Crowley Nissan

August 03, 2021

If I could give this experience a negative score I would. I took my Juke there for a safety check after a poor buying experience I had with the selling dealer. The reason I went to Crowley Nissan is because More

by nurseraven09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service writer never told me his name
Aug 04, 2021 -

Crowley Nissan responded

Hello, We are disappointed to learn of your experience here at Crowley Nissan. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Sincerely, Jason Fontaine General Manager Crowley Nissan (860) 540-0555

August 01, 2021

I had a great experience at Crowley. Very happy with my new car . Staff was knowledgeable and helpful. Will go back for any future cars More

by Tammy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Aug 02, 2021 -

Crowley Nissan responded

Hi Tammy, Thanks for taking the time to leave a review. We value your feedback and will use it to make the customer experience even better. Sincerely, Jason C. Fontaine General Manager Crowley Nissan

July 26, 2021

Diagnosed a few separate problems and fixed them efficiently. They were clear about what would be done and when, and they worked with me on the best approach to get all the work done that I needed. More

by cbontempi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Matos
Jul 26, 2021 -

Crowley Nissan responded

Hi there, Thanks so much for your kind words! I’m pleased we were able to meet your needs. Enjoy your new ride! Sincerely, Jason C. Fontaine General Manager Crowley Nissan

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