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Crowley Nissan

Bristol, CT

4.7
690 Reviews

1451 Farmington Ave

Bristol, CT

06010

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Showing 690 reviews

December 11, 2021

Insulting treatment to out of state buyer. First, they tell us New Yorkers must pay more for a car than Connecticut buyers, then they ask for photos of drivers licenses, registration, insurance cards, More

by roykanwit
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Fontaine, Wayne Mantello, John Hogan, Daren Micelli, Ashley Ares, Dana Willette Jr., Dave Piper, Jason Trelli, Justin Morin, Lawanda Perry
Dec 11, 2021 -

roykanwit responded

Treat out of state customers the same way you treat in state customers!

Dec 20, 2021 -

Crowley Nissan responded

Hi Roy, We work hard to provide a fantastic experience to everyone; it's discouraging to see that you had a negative experience. We have systems and processes in place to make sure we abide by all our dealership guidelines. We ask for copies of everything we might need up front, we would hate for you to make the drive down unnecessarily. If you have any further questions, please give us a call at 860-540-0555. Sincerely, Jason Fontaine General Manager Crowley Nissan

December 08, 2021

I don’t review on public sites. I do answer emails and texts. I previously answered a text giving 119% as myopinion of the service center.👍 More

by Sunshine-1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 09, 2021 -

Crowley Nissan responded

Hello, We're happy to hear you had such a positive experience with our team! We look forward to your next visit, take care! Sincerely, Jason Fontaine General Manager Crowley Nissan

December 08, 2021

They take the time to explain everything plainly. It is always a pleasure to have our vehicle serviced there! More

by mbstango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Olivo, Justin Michalski
Dec 08, 2021 -

Crowley Nissan responded

Hello, We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Sincerely, Jason Fontaine General Manager Crowley Nissan

December 05, 2021

I tried not to do this review as it isn’t positive! I don’t appreciate waiting 3-4 weeks to get my oil changed, especially because I drive for my job! I also experienced your mechanics not resetting my c More

by Dianeladen
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cassie Olivo, Justin Michalski
Dec 06, 2021 -

Crowley Nissan responded

Hello, We are disappointed to learn of your experience here at Crowley Nissan. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Sincerely, John Hogan Service Manager Crowley Nissan (860) 540-0555 ext. 5127

December 02, 2021

Exceptional service as always. Cannot ask for a better experience. Will only go to Chrowley for all of our automobile needs...what a great team!! More

by aveaflynn4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fontaine, Justin Michalski
Dec 03, 2021 -

Crowley Nissan responded

Hello, We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Sincerely, Jason Fontaine General Manager Crowley Nissan

December 02, 2021

The service is good, as usual. I am satisfied with how I was treated there. More

by Wwsemrau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Michalski
Dec 03, 2021 -

Crowley Nissan responded

Hello, Thank you so much for your positive comments about Crowley Nissan! We hope to be of service to you again in the future. Best wishes, Jason Fontaine General Manager Crowley Nissan

November 16, 2021

Highly Recommend Crowley Nissan!Everyone at Crowley Highly Recommend Crowley Nissan! Everyone at Crowley Nissan was very helpful and took the time and effort to meet our needs. They answered all of m More

by thxsvt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Piper, Jason Fontaine
Nov 17, 2021 -

Crowley Nissan responded

Hello, Your recommendation means so much to us and we're so happy to have earned it. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Jason Fontaine General Manager Crowley Nissan

October 22, 2021

I felt welcomed when I met with Chandler. I refer to that first person when you first arrive as the Director of First Impressions. That first encounter says a lot about the dealership. Chandler was pe More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandler Boutin
Oct 25, 2021 -

Crowley Nissan responded

Hi Alan, Thank you for your kind review; we are happy to pass along your comments to Chandler. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Jason Fontaine General Manager Crowley Nissan

October 21, 2021

Great dealership. On time and extremely professional. Coffee, tea or water was offered along with a clean waiting area with cell phone charging stations. Love this place. More

by boccie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Michalski
Oct 22, 2021 -

Crowley Nissan responded

Hello, We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Jason Fontaine General Manager Crowley Nissan

October 19, 2021

Service staff were friendly and efficient. Service was great and done in a timely fashion. More

by mcdanielm49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Michalski
Oct 20, 2021 -

Crowley Nissan responded

Hello, We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Jason Fontaine General Manager Crowley Nissan

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