Crowley Chrysler Jeep Dodge Ram
Bristol, CT
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Recall service I brought the Jeep in for a factory recall. Chandler Boutin & his team in service got the job quickly & efficiently. They Answered any questions I ma I brought the Jeep in for a factory recall. Chandler Boutin & his team in service got the job quickly & efficiently. They Answered any questions I may have had regarding the work. More
Great job! I had to order a car. These guys did a great job so there were no surprises. Car come in as expected and they kept me informed. I had to order a car. These guys did a great job so there were no surprises. Car come in as expected and they kept me informed. More
Great people to work with! I had not trouble with any dealer.warm and friendly staff. Everything was very smooth and simple very clean Showroom. I would recommend this Dealershi I had not trouble with any dealer.warm and friendly staff. Everything was very smooth and simple very clean Showroom. I would recommend this Dealership More
Enjoyed the experience. I would certainly purchase again from these folks. They were a pleasure to deal with. Fair and up front with the whole deal. Treated my wife and I as I would certainly purchase again from these folks. They were a pleasure to deal with. Fair and up front with the whole deal. Treated my wife and I as if we were family. More
Disappointed Customer My 2017 Ram I purchased from Crowley about 6 months ago needed its 6 mo. service so I made an appointment for August 8th that all went very smooth. Ho My 2017 Ram I purchased from Crowley about 6 months ago needed its 6 mo. service so I made an appointment for August 8th that all went very smooth. However I must let you know that when I made the purchase of the truck I was told that everything that needed repairs have been repaired and that it had new tires put on. I estimate that at 3 months of having the truck I started hearing a noise when I would apply the brakes, I did not take it in rite away because I felt that there couldn't possibly be a problem with the brakes! Once I decided to take it in because the noise was getting worse. Once I got in for service I was told that my brake pads were low and that is why it is making noise and the total cost would be about $830.00. I asked if the extended warranty would cover any of that cost? The answer was no, that really confused me because I understand that repairs like brakes are not usually covered on the warranty due to wear and tear but I only had the vehicle for six months and the brakes should of lasted a lot longer than 3 to 6 months! This tells me that the brakes were not checked like I was told or they were checked and not replaced. I feel as though I have been lied to by the Crowley sales agent in order to get a sale. When I purchased the vehicle the brakes should have been replaced and an honest dealership ( which you rarely hear of) would have seen that the brakes should not perform that way so soon after a purchase and replaced the brakes for free. Thank You, Kevin T. More
Another amazing experience Bought several vehicles at this dealership and always had a great experience. My salesman Mark G went above and beyond to make sure I got what I want. Bought several vehicles at this dealership and always had a great experience. My salesman Mark G went above and beyond to make sure I got what I want. Donny made sure my vehicle was prepped and made sure I knew all the features. Great staff, Great experience. More
Exellent Customer Experience! This is our first Jeep vehicle purchase and it was a pleasure dealing with the team at Crowley Chrylser Jeep Dodge Ram. Though our 2019 Cherokee was n This is our first Jeep vehicle purchase and it was a pleasure dealing with the team at Crowley Chrylser Jeep Dodge Ram. Though our 2019 Cherokee was not ready at the scheduled delivery day/time, the Crowley Jeep Team took very good care of us. We were provided a Jeep Grand Cherokee as a loaner vehicle until the following day and a gift card to a local restaurant for the inconvenience. The Team was very pleasant and great to work with. We felt very comfortable throughout the entire experience and NEVER got that "slight of hand/slimy" feeling that we've seen at other competitor dealerships. We love our new Cherokee and look forward to continue dealing with the Crowley Team. More
Easy Purchase Experience It was an smooth and easy operation to purchase a 2020 Gladiator Rubicon from CROWLEY. The details and pricing were worked out via e-mails in the morn It was an smooth and easy operation to purchase a 2020 Gladiator Rubicon from CROWLEY. The details and pricing were worked out via e-mails in the morning and I drove the Gladiator off the lot in the early evening on the same day ( It was a 1 hr. drive from my home to the dealer). My trade-in offer was at the center of the KBB bell curve which is a very fair value in this particular case. It was a pleasure working with Ted the Sale manager, he and the people at CROWLEY were sincerely friendly and courteous people. I would definitely purchase from them again. I only wish that they were located closer to my home. More
Amazing dealership! I worked with the sales manager, Jon B to get me into a new Durango. He was so honest and patient with me and did all he could to ensure I received th I worked with the sales manager, Jon B to get me into a new Durango. He was so honest and patient with me and did all he could to ensure I received the best possible experience. I am so thankful for all of his help and appreciate the hard work he put in to getting me into my dream car. The customer service here is outstanding and this dealership blows any one I have ever been to out of the water! 5 stars all day! More
Purchased 2016 Jeep Wrangler Once again the crew from Crowley came through for me. I have purchased more than 10 cars with the Crowley franchise. Unfortunately the buisiness man Once again the crew from Crowley came through for me. I have purchased more than 10 cars with the Crowley franchise. Unfortunately the buisiness manger I normally deal with had been transferred to a different branch due to the sale of Crowley Volkswagen. So I had to shop other dealership. It was a daunting experience. No one could complete the deal. They wanted too much down for sub par vehicles. So I searched and hoped that I could find John Pignatello ( who is now one of the business manager at Chrysler Crowley. I had been hoping to purchase a wrangler. I even visited Chrysler Crowley a week prior to locating john. They had been unable to complete the deal. So when I located john and he said he was at chrsysler Crowley I went the same day. He had me work with mike ( sales manager) and Alan( sales associate) I called them the “A” team. Because not only did they get me a great vehicle, they made the deal happen and I was driving next day and it was the next day because I arrived late the night before ! I put down what I was comfortable with and they even made the payment target I needed with a good interest rate!! I can’t thank the team enough, most importantly John Pignatello. More