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Crowley Chrysler Jeep Dodge Ram

Bristol, CT

4.8
1,299 Reviews

1461 Farmington Ave

Bristol, CT

06010

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Showing 1,299 reviews

November 25, 2019

Friendly, professional people. This was the easiest and most pleasant buying experience I've ever had in 40 years. No pressure to buy, I felt that the dealer did everything they c More

by Durango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Manager, Mark Giannone and Salesman Bill Wenzel.
November 25, 2019

Unfortunately going to this dealer for service was a disaster. I made an appointment for a simple oil change and tire rotation. Got there 5-10 minutes prior to my appointment time and they took my car r More

by EZ
Recommend Dealer
No
Employees Worked With
James unknown
November 21, 2019

Ted and Kenny are very friendly and helpful. I have wanted a Jeep for a really long time and they made my dreams come true. Great dealership. More

by MichelleKras
Recommend Dealer
Yes
Employees Worked With
Kenny, Ted
November 20, 2019

Service visit My family is on our 6th Crowley lease... the last and current, Jeep Wranglers. Have been working with Jon Bryant for years as well as Mark Carlone. More

by picturejbd6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Bryant, Chris, Mark Carlone, Tim Stroker
November 20, 2019

Had a coupon and they tried to upcharge me Had $59 coupon for syn oil change and tire rotation. They tried to charge me for the tire rotation. Additionally they attempted to charge me $45 for More

by paslerf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know who it was
November 19, 2019

Awesome experience. No haggling got their best price up front which helped us make a quick decision. Chris our salesman was very knowledgeable and patient. More

by Satisfied customer
Recommend Dealer
Yes
Employees Worked With
Dominic Jimerson
November 17, 2019

I’ve purchased many vehicles from Crowley and they are an outstanding dealership. What really keeps me coming back is Jon Bryant, who is the best sales person I’ve ever dealt with! He is understanding and More

by Patrick Gill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Bryant, Alan Bryant
November 08, 2019

Excellent Leased a 2020 grand Cherokee and was very happy with how everything turned out. The salesman Jon Bryant who, I have leased two jeeps from in the past More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Modeen
Nov 11, 2019 -

Crowley Chrysler Jeep Dodge Ram responded

Hi Bill, Thanks for your positive review! I’ll let Jon Bryant know that you were pleased with his professionalism. Crowley aims to provide the best prices and experience for our customers. I’m glad you had a good experience here at Crowley, and we look forward to meeting your needs in the future! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

November 07, 2019

Regular check-up Arrived ahead of time and was taken immediately. Service rep came in to show me dirty air filter and recommended it be replaced. I concurred. The next More

by mforbes01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Nov 11, 2019 -

Crowley Chrysler Jeep Dodge Ram responded

Hi mforbes01, I’m very glad to hear that you had a positive service experience with us here at Crowley. Thank you for sharing that in your review! Sincerely, Tim Stroker Service Manager Crowley Chrysler Jeep Dodge RAM

November 07, 2019

Disappointing....delivered car at 7:30 am for a 7:40 appt.....oil change/maintenance check....left at 9:30. When my maintenance warranty/contract ends that will be my last visit More

by JD
Recommend Dealer
No
Employees Worked With
Jim kept me in the loop at least. And apologized for wait.
Nov 11, 2019 -

Crowley Chrysler Jeep Dodge Ram responded

Hi JD, We apologize for your negative experience. Here at Crowley, we are focused on customer satisfaction, and that means providing high quality service as quickly as possible. Thank you for bringing this to our attention; we are investigating the issue, and we hope to better meet your needs during your next visit. Sincerely, Tim Stroker Service Manager Crowley Chrysler Jeep Dodge RAM

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