
Crowley Chrysler Jeep Dodge Ram
Bristol, CT
Filter Reviews by Keyword
By Type
Showing 1,299 reviews
GREAT EXPERIENCE AND KNOWLEDGEABLE TEAM The team over at Crowley was exceptional great to work with and full understood that we were in the driver seat during our RAM purchase. They were ve The team over at Crowley was exceptional great to work with and full understood that we were in the driver seat during our RAM purchase. They were very knowledgeable and allowed my wife and I some time to discuss our purchase and come back prior to finalizing the sale. John St. Andre was a great product specialist and made our test drive very informative. He even insisted that we install our car seat for the test drive and ensure that there was adequate space for our kiddos along with an additional passenger. When it came to discussing the purchase price Mike Daoud was very inviting and was willing to work with us to ensure they we truly felt comfortable with the price and got what we wanted. Phil Lebel made the delivery process paperwork as smooth and enjoyable as it could be along with the rest of their delivery team whom even assisted us in grounding our old vehicle which was a Nissan not purchase from them. I would highly recommend them for their sales, purchase and delivery as this was a great experience, looking forward and hoping the service department will follow suite. More
I finally got the Jeep Wrangler I’ve been dreaming of for 2 years. The Crowley dealership was awesome! I’m so glad I went there rather than a closer dealership. Everyone there was fantastic! Thanks everyo 2 years. The Crowley dealership was awesome! I’m so glad I went there rather than a closer dealership. Everyone there was fantastic! Thanks everyone!! More
Picked up our New Jeep Grand Cherokee limited on 12/7 from Crowley . This marks the fourteenth car we have bought from Crowley so we know what to expect - excellent service and price ! We were treated in from Crowley . This marks the fourteenth car we have bought from Crowley so we know what to expect - excellent service and price ! We were treated incredibly well by Mark , Ted,Bill&Tom More
VP Tom Modeen, Sales Mgr Mark Carlone and staff inspire trust, confidence. Everyone always pleasant.....today's cars loaded with a software , Crowley techs knowledgeable, can handle such issues trust, confidence. Everyone always pleasant.....today's cars loaded with a software , Crowley techs knowledgeable, can handle such issues More
An intermittent issue corrected The determination of the service staff to repair an intermittent issue I was experiencing seemed to be their top priority. That’s exactly how every m The determination of the service staff to repair an intermittent issue I was experiencing seemed to be their top priority. That’s exactly how every member of the service staff treats you, like yours is the only problem they have to deal with. I had an issue with the lights and, at first, they seemed unsure if they could duplicate it. However, through extensive investigation, they found & repaired the issue. These folks exemplify what superior customer service resembles. More
Problem not fixed-again They worked on my car, said it was fixed, but it was exactly the same as before my appointment and now I have to bring it in a second time. This happe They worked on my car, said it was fixed, but it was exactly the same as before my appointment and now I have to bring it in a second time. This happened with a different problem just before this one. Too many problems, too little success in fixing them, and too much time spent by me in having to go back so they can fix the fix, More
GENE IS SALES IS OUT STANDING 5 STARS TO GENE THE DEALERSHIP NEEDS MORE EMPLOYEES LIKE HIM. THE BEST THING THAT HAS HAPPENED TO CROWLEY BY HIRING AN AMAZING MAN DEALERSHIP NEEDS MORE EMPLOYEES LIKE HIM. THE BEST THING THAT HAS HAPPENED TO CROWLEY BY HIRING AN AMAZING MAN More
Great customer service Ann in service was great worked with my schedule in getting my truck in. Needed an update and tires rotation in and out in less than an hour. Ann in service was great worked with my schedule in getting my truck in. Needed an update and tires rotation in and out in less than an hour. More
Time for a new battery Car wouldn't start after an appointment. A very nice gentleman gave me a boost. Drove the car over to Crowley. They checked the power of the battery. Car wouldn't start after an appointment. A very nice gentleman gave me a boost. Drove the car over to Crowley. They checked the power of the battery. Needed a new one after 4 years and 57,000 miles. Installed it and in an hour off I went. Not stuck in a ditch for long. Glad that Crowley has extended hours. I have been using them since 2001 and I think that they are fabulous. More
Had an issue with my 14 patriot. Reached out to the dealer I bought car from and was informed it would be 3 weeks until they would get it in to look at.(even though I told them the car was not drivable dealer I bought car from and was informed it would be 3 weeks until they would get it in to look at.(even though I told them the car was not drivable) and that it was my only car. Called Crowley the next day. Explained my issues. They got me in the next morning. Had a rental car set up for me and was on my way within an hr of bringing my car in. They had my car done that day. With everything being covered under the warranty. Was very happy with their prompt service and workmanship. More