Crowley Chrysler Jeep Dodge Ram

Great Experience Was looking to get out of another car and keep a budget. Walked in to Crowley and found the car I wanted, they kept it to my budget and bought my othe Was looking to get out of another car and keep a budget. Walked in to Crowley and found the car I wanted, they kept it to my budget and bought my other car. Couldn't ask for anything more More

Always take care of the customer no matter what! Tim Stroker is the best service manager I have ever seen. Bends over backwards to help and resolve any issues. I would highly recommend the service Tim Stroker is the best service manager I have ever seen. Bends over backwards to help and resolve any issues. I would highly recommend the service department at the dealership. They are fairly priced and don't sell you anything you don't need! AND they have Green Mountain coffee for customers while waiting (huge bonus for me!) More

Great experience Courteous and professional staff from the minute you walk through the door. Bill, Jon and Chris were great to work with. Very thorough walk through o Courteous and professional staff from the minute you walk through the door. Bill, Jon and Chris were great to work with. Very thorough walk through of vehicle upon pickup More

Fixed my out of warranty problem! I took my 2016 200c into the service department to be looked at for an engine issue, I was placed in a very nice Grand Cherokee for a loaner. The next I took my 2016 200c into the service department to be looked at for an engine issue, I was placed in a very nice Grand Cherokee for a loaner. The next day, the car was ready and I was told that there were a few computer updates done. Off I went for about a quarter mile, the problem still existed and I went back. After a test drive with a mechanic (Carlos), they told me it was a brake rotor had warped. I have a little over 19000 miles and brakes weren't covered. The mechanic told me that this has been happening alot and had a problem with a 7 mile vehicle that had been sitting on the lot. After a few phone calls, Sevice Manager Rob called me and told me that they would take care of the problem. I bring the car back and another Jeep loaner and all seems to be fine. The test will be the vacation drive next week. I highly recommend this dealership, this is my second vehicle purchased through them and everything from showing me the vehicles to the finance officers to service is on the up and up. I am a very picky person when it comes to my vehicles, and I have yet to have to call Ken Crowley because I wasn't happy. Thanks. More

Superior Service Crowley is very attentive to my personal needs. The service department does a great job and provides superior service each time I have work done. Crowley is very attentive to my personal needs. The service department does a great job and provides superior service each time I have work done. More

Failed to perform service Took my 2015 Ram 1500 in for service / oil change. They were supposed to do a 16 point inspection, check all fluids and rotate the tires. They did n Took my 2015 Ram 1500 in for service / oil change. They were supposed to do a 16 point inspection, check all fluids and rotate the tires. They did not r5otate the tires, there was a chalk mark on the front left tire and it was there when I left. They were closing so I blew it off. I left there and went to use my windshield washer and it was out of fluid and the light came on. I went to Pep boys and bought washer fluid, When I opened the hood I found that the service person spilt oil and did not even wipe it off with a rag. Then I found my battery insulation was damaged from something or one and they did not bring that to my attention. I called the service manager several days latter and he was not available, a employee named Dave spoke to me and I told him. He said sorry that you are not satisfied can I give you his voice mail and hung up. He did not care. This is the second time they failed to rotate the tires. I paid for a service contract and this is a theft of service. The next time ,I will call the State Attorney General and file a complaint. I bought 2 cars from them and was looking at a Jeep with a sales person when the truck was being serviced, I will think twice before buying another car from them More

Great service I came in without an appointment for an bbqnoil change. The dealership fit me in in a timely manor, and had my car ready to go with minimal wait time. I came in without an appointment for an bbqnoil change. The dealership fit me in in a timely manor, and had my car ready to go with minimal wait time. They also made sure to keep my car clean while they worked on it. More

Seamless Sales Service The team at Crowley: Al, Mark, Phil, were all fantastic. I went in, shared my car saga, stated the price range I needed to purchase within, and they f The team at Crowley: Al, Mark, Phil, were all fantastic. I went in, shared my car saga, stated the price range I needed to purchase within, and they found fantastic inventory for me. I was one of the last customers that day, and they stayed to complete the paperwork and arranged for a courtesy ride for me the next day. Every detail was taken care of. When I returned to pick up the car the next day, I was treated just as exceptionally. I highly recommend them! More

Professional and effective attention to detail. Timothy Frennette went out of his way to fix the passenger door problem. I had requested this repair once before and was told that the door was actin Timothy Frennette went out of his way to fix the passenger door problem. I had requested this repair once before and was told that the door was acting the way it was intended to do. Tim found someone who fixed the difficulty. Also Eric Dionne was insistent that they arrange a loaner car for me when we were processing the appointment for the repair. He knows that we drive more than 45 minutes to Crowley's. The whole service event was handled wonderfully. More

Leasing 2017 Jeep Wrangler I just lease a 2017 Jeep Wrangler the worst customer service Kevin finance manager give me a jeep without signing a paper work,he called me and I supp I just lease a 2017 Jeep Wrangler the worst customer service Kevin finance manager give me a jeep without signing a paper work,he called me and I suppose to go and sign paper work which I could maket,Kevin called me and threatening that his going to take the car back Kevin didn't give me a chance to talk he hang up the phone on me definitely never do any business with this f...top people I do not recommend anybody buying or leasing car from tham More