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Crowley Chrysler Jeep Dodge Ram
Bristol, CT
1,299 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,299 reviews
September 11, 2017
New purchase Best car shopping experience we have ever had. From the salesman to the sales manager all the way through. Love that they value your shopping with the Best car shopping experience we have ever had. From the salesman to the sales manager all the way through. Love that they value your shopping with them so much that they are a " no pressure" zone. And they truly appreciate their customer. More
by Tiagabe17
Employees Worked With
Alan Bryant and Anwar Khan
September 04, 2017
Purchased Jeep Renegade Just purchased a new vehicle from them and the staff and service were awesome. They were honest and helpful and you don't get the sense that they are Just purchased a new vehicle from them and the staff and service were awesome. They were honest and helpful and you don't get the sense that they are trying to push something on you. KUDOS!! Thank you John B, Eddie and Phil ,Job well done guys!!! More
by Debih61
Employees Worked With
John Bryant
August 25, 2017
Great service department Received a great coupon from Crowley Chrysler Jeep. For routine schedule maintenance on my 2016 Jeep Cherokee Limited. Received oil and filter change, Received a great coupon from Crowley Chrysler Jeep. For routine schedule maintenance on my 2016 Jeep Cherokee Limited. Received oil and filter change, multi point inspection, tire rotation, and replaced wiper blades for a unbelievable cost. Very friendly staff. More
by Bobby 42
Employees Worked With
Not sure which employees service my vehicle
August 22, 2017
Not being pressured into buying the car I was interested in. Mark made me feel very comfortable in my decision to buy the car and I left there having a good experience with Crowley auto group Mark made me feel very comfortable in my decision to buy the car and I left there having a good experience with Crowley auto group More
by Very happy
Employees Worked With
Mark G.
August 19, 2017
Worst Service Center! I purchased my Jeep Wrangler from Crowley. The sales process was average, no major complaints with it. This review is NOT based on their sales perfo I purchased my Jeep Wrangler from Crowley. The sales process was average, no major complaints with it. This review is NOT based on their sales performance. It is based on their device department. When I purchased my Jeep they included lifetime oil changes through their service center. I have had my Jeep for almost 3 years and every service experience has been disappointing. From the person who answers the phone to schedule the appt to the service advisors, no one is ever friendly or helpful. They have always made me feel like they are doing me a favor for bringing my vehicle there and don't seem to realize I could bring it anywhere. What has prompted me to finally NEVER go back and right this review is from a potential safety issue they failed to notify me of. I brought my Jeep there a month and a half ago for an oil change, I complained it was making a "squeak noise" in the rear tires and they told me they did not have time to look at it, they could only do the oil change and standard inspection. Upon picking up my vehicle the paperwork stated that all my tires, brakes and fluids were "good", and they checked off all the green dots. I then brought it to a different Jeep dealer to have the noise evaluated, at which time they informed me that my rear brakes were at 1mm!! They said this was what the noise as from. This is a HUGE safety issue that should have been addressed months ago. They failed to inform me of this, told me my brakes were "good" and sent me on my way. There were also 3 other issues wrong with my vehicle that they never addressed or informed me of. I am beyond disappointed and would NEVER recommend anyone to use Crowley Service Center. More
by Tmrazik
Employees Worked With
Tim Stroker
August 17, 2017
Wonderful staff and very knowledable thank you to Jon Bryant and Ken Natter for helping me through this and getting me my new Jeep Compass Trail Hawk. Also the tech guy, sorry forgot your thank you to Jon Bryant and Ken Natter for helping me through this and getting me my new Jeep Compass Trail Hawk. Also the tech guy, sorry forgot your name. More
by Jeep73
Employees Worked With
Jon Bryant
August 14, 2017
My New 2017 Wrangler I just purchased my first Jeep. The Crowley team made the entire process a very enjoyable experience overall. Thank you Ted, Austin and Kara you are a I just purchased my first Jeep. The Crowley team made the entire process a very enjoyable experience overall. Thank you Ted, Austin and Kara you are all terrific. . More
by Recon312
Employees Worked With
Ted Owczynko
August 09, 2017
Purchasing a 2017 Jeep Renegade Latitude 4x4 Crowley Jeep, there was no pressure on a sale. Sales Manager Jon and Salesman Kenny were very friendly, knowledgeable and easy to do business with. Crowley Jeep, there was no pressure on a sale. Sales Manager Jon and Salesman Kenny were very friendly, knowledgeable and easy to do business with. This was a very easy sale for me, they were efficient and patient with me asking a multitude of questions. After a day that we had the vehicle a light came on and the car stalled and wouldn't restart. We called Crowley, they towed it to the service department diagnosed and would not give us the vehicle back until all issues were fixed. The services was very quick and again efficient. They did provide us with a rental vehicle at no cost over the weekend More
by lmongillo
Employees Worked With
Jon Bryant and Kenny
August 06, 2017
Made car buying ejoyable No pressure sales, friendly & knowledgeable. From sales to sales manager to business manager, easy in easy out. Would definitely buy from them again. No pressure sales, friendly & knowledgeable. From sales to sales manager to business manager, easy in easy out. Would definitely buy from them again. They were also very fair on our 9 year old trade in. More
by Paul & Lori
Employees Worked With
Bill Wenzel; Andy Khan
August 02, 2017
Jeep repairs Your front office consultants were great Handled everything very efficiently and got me back in the vehicle the same day Your service technicians di Your front office consultants were great Handled everything very efficiently and got me back in the vehicle the same day Your service technicians did not pay attention to detail 1. Did not replace the push button for the ignition left it on the floor 2. Did not replace the safety plug that had to be removed for the manual transmission override 3. Had instruction NSK not to use Synthetic Oil for the oil change but used it anyhow 4. Did not reset the " Time for oil change " setting 5. Did not leave the paper on the floor as all dealers do Suggest you correct these or you shall lose business to your competitor Papas More
by Tony B
Employees Worked With
Tim Stroker
