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Crowley Chrysler Jeep Dodge Ram
Bristol, CT
1,299 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,299 reviews
November 28, 2017
Purchase jeep Hands down wonderful!! Mark and his team made me feel important, comfortable , Tgey made the transition smooth. Would highly recommended them to anyon Hands down wonderful!! Mark and his team made me feel important, comfortable , Tgey made the transition smooth. Would highly recommended them to anyone . Mark is the man!!! More
by Cam Newton
Employees Worked With
Mark. Al
November 28, 2017
would defently recommend and already have bought a new jeep Cherokee Black Friday could not have been happier with Mark Giannone . Very pleasant buying experience unlike other dealerships I h bought a new jeep Cherokee Black Friday could not have been happier with Mark Giannone . Very pleasant buying experience unlike other dealerships I have visited. More
by Dan and Chris
Employees Worked With
Mark Giannone
November 28, 2017
Great sales team Worked with Bill Wenzel and Ted for my third truck from Crowley. No pressure selling worked with me to find the perfect truck and helped with the tran Worked with Bill Wenzel and Ted for my third truck from Crowley. No pressure selling worked with me to find the perfect truck and helped with the transfer of my plow from one truck to the other. More
by Simy
Employees Worked With
Bill Wenzel and Ted, Tom Modeen
November 24, 2017
purchase Excellent service as usual by Andy Khan. Finance people like Phil offer great service with no pressure tactics. Mark Carlone goes out of his way Excellent service as usual by Andy Khan. Finance people like Phil offer great service with no pressure tactics. Mark Carlone goes out of his way to greet. More
by tony
Employees Worked With
Andy Khan
November 22, 2017
Exceptional Customer Service! I am currently enjoying my Mazda CX-9. Andy was extremely professional from the first day we spoke about my choice of car. He always responded appropr I am currently enjoying my Mazda CX-9. Andy was extremely professional from the first day we spoke about my choice of car. He always responded appropraitely to my inquiries and helped in securing the best finance for me. He had to come to work during his off day to close my deal and made sure everything was okay. The dealership has an exceptional customer service and would recommend them to anyone! More
by Jehans
Employees Worked With
Anwar Khan "Andy"
November 12, 2017
Poor communication I recently ordered a new vehicle for the first time in my life, and let me tell you I will never forget it... After placing the order for the vehicle, I recently ordered a new vehicle for the first time in my life, and let me tell you I will never forget it... After placing the order for the vehicle, we were told that we would “be kept in the loop” during the process. Sadly that was not the case, my sales rep only called me once in 6 months to offer an update that I had not requested. I placed my order on 5-2-2017, we were given an original delivery date of 6-30-2017. After the deadline had come and gone and I did not receive any calls from the dealership, I contacted them. After leaving several voicemails, I received a call back stating that there was a parts hold up with no ETA for parts. We waited for 2 more months before the van was shipped. In the meantime we received a call from Mr. Ken Crowley himself, because if you’re not happy he wants to know. HA, what a joke, he kept referring to my van as my truck, and talked about how my power mirrors (which I don’t have) were the cause of the holdup and told me I was upset because I wasn’t happy with what I was told... I told him I was unhappy because of the lack of communication coming from his business. I told him that his reference of my truck and it’s power mirrors was a perfect example of the communication problem. We finally took delivery on Halloween. They did not offer to help us out, I even asked for some snow tires since we are now coming into winter. After writing a review on Facebook they said they wanted to help me out, I told them they should have helped me the first time instead of trying to make it right later.... More
by TeeKayOhh
Employees Worked With
Ted O.
November 10, 2017
Great experience! LOVE MY new 2017 Jeep Grand Cherokee overland, exceptional customer service both when I bought my Jeep and also with the service department and my oil LOVE MY new 2017 Jeep Grand Cherokee overland, exceptional customer service both when I bought my Jeep and also with the service department and my oil changes. Had a recall and no appointment, it was taken care of during my routine oil change. Thank you Crowley More
by Sylvia m
Employees Worked With
Larry union
November 03, 2017
New truck Went in just to look and thes salesman along with the sales manager did such a great job I drove out with anew RAM. The people were nice and listened Went in just to look and thes salesman along with the sales manager did such a great job I drove out with anew RAM. The people were nice and listened to.my wants and got me there. More
by Frederick Ellis
Employees Worked With
Tim Stroker
October 26, 2017
Incompetent Mechanics at Crowley Jeep Dodge Ram My 2014 Ram 2500 Diesel has been there 3 times for the same issues and all 3 times they couldn't figure out or diagnose the problem, of course not bec My 2014 Ram 2500 Diesel has been there 3 times for the same issues and all 3 times they couldn't figure out or diagnose the problem, of course not because it's still under warranty I bet if they warranty expired they would figure it out no problem! The mechanic that was called out to test drive with me, so I could show him the problem, was the biggest jerk-off I have ever witnessed! Rude arrogant behavior in the service dept. in front of customers, way to run your service dept. Crowley's! The mechanic complained that he was too busy to take a test drive at that moment and stormed back into the work bay area. Apparently getting to the bottom of a problem is not top priority at Crowley! The problems I brought my truck in for unless you were deaf dumb and mute, were noticeable and should of been diagnosed and fixed by any competent mechanic. I wouldn't buy a go-kart from Crowley or take anything to get fixed there ever again, not like they fix it anyway! More
by MaxRockatansky
Employees Worked With
Mark Carlone
October 18, 2017
New Jeep purchase Excellent buying experience! Gene greeted us promptly and was joined by Andy. Both very friendly and very helpful. Took a test drive and I was convinc Excellent buying experience! Gene greeted us promptly and was joined by Andy. Both very friendly and very helpful. Took a test drive and I was convinced that the Compass Trailhawk was for me! Looking forward to a lot of great driving years with my beautiful new Jeep! More
by Smith,Leslie
Employees Worked With
Gene, Andy, Donnie
