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Crowley Chrysler Jeep Dodge Ram
Bristol, CT
1,299 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,299 reviews
July 22, 2018
New Jeep Mark and Kevin were great!!! They helped me find the exact Jeep I came in looking for. The whole process was easy from start to finish! I would recomm Mark and Kevin were great!!! They helped me find the exact Jeep I came in looking for. The whole process was easy from start to finish! I would recommend these two and this dealership to anyone who wants friendly faces, great service and selections. More
by JandSbrads
Employees Worked With
Mark Carlone
July 13, 2018
Easy Service I have purchased several vehicles at Crowley and cannot give the sales and service team enough praise. In the past I have worked with a several differ I have purchased several vehicles at Crowley and cannot give the sales and service team enough praise. In the past I have worked with a several different people in the Service Department and have been very satisfied with the communication concerning the issues, relating to warranty, recalls, service, or parts that I have ordered and every visit has been completed in a timely manner and up to or beyond my expectations. More
by Challangerguy
Employees Worked With
Mark Carlone
July 12, 2018
Unprofessional I have purchased two cars from Crowley, both purchasing experiences were fine. my issues and challenges have been with service. I went in for a routin I have purchased two cars from Crowley, both purchasing experiences were fine. my issues and challenges have been with service. I went in for a routine oil change that took 2 1/2 hours. there was nothing wrong with the vehicle and I was the only person in the waiting room. I don't know why this took so long but every time I check with the girl at the counter she didn't seem to care...I try to stay loyal to the dealership but I also have a job and cant sit at a dealership for 2 1/2 hours for a simple oil change. on top of the long wait and lack of customer service, I was charge almost $90 for oil filters...really they cost that much?? seems a bit high. needless to say I wont be back. More
by ndibiccari4
Employees Worked With
Tim Stroker
July 11, 2018
Service Mike was great. Friendly and professional. Oil change very reasonable and quick. Waiting area was very comfortable.Even asked if I wanted a car was wh Mike was great. Friendly and professional. Oil change very reasonable and quick. Waiting area was very comfortable.Even asked if I wanted a car was when I paid for the oil change. More
by amcguire 123
Employees Worked With
Mike
July 08, 2018
Great Service! The service team was awesome in getting me into my Jeep Renegade. I got what I was looking for, for the best available price. I would definitely recom The service team was awesome in getting me into my Jeep Renegade. I got what I was looking for, for the best available price. I would definitely recommend Crowley to anyone. More
by Antzilla810
Employees Worked With
Kevin Bailey and Allen.
July 02, 2018
Great job, excellent service, Purchased new Jeep Grand Cherokee. The people (sales and management) were outstanding. Very customer service focused. The process and deal was excel Purchased new Jeep Grand Cherokee. The people (sales and management) were outstanding. Very customer service focused. The process and deal was excellent. Couldn't ask for a better experience. More
by MAG
Employees Worked With
Mark Carlone
June 30, 2018
Excellent Experience Everyone was extremely helpful and responsive. Best dealer we've worked with yet! We worked with professionals, not pushy and were very friendly! W Everyone was extremely helpful and responsive. Best dealer we've worked with yet! We worked with professionals, not pushy and were very friendly! Would highly recommend. More
by jrhyatt
Employees Worked With
Jon Bryant
June 28, 2018
Had a bad first experience but redeemed Bought a bad renegade but upon trading it in, I got a better deal on a better car. Dom made me feel better about the situation by being honest and wor Bought a bad renegade but upon trading it in, I got a better deal on a better car. Dom made me feel better about the situation by being honest and working with the bank. Kara got me a better deal with the bank. More
by Siannai
Employees Worked With
Dom
May 31, 2018
Crowley Ford Service Sucks! I brought my 2014 Ford Explorer Sport (under warranty) in because the seat belt was not working (locked up while trying to buckle. After 2 Saturdays I brought my 2014 Ford Explorer Sport (under warranty) in because the seat belt was not working (locked up while trying to buckle. After 2 Saturdays I was told that it was fixed only to find out that it was not. I demanded a rental vehicle while they figured out the problem. After 2 weeks, it was determined that thee was a manufacturers defect. In the end they fixed the problem, obviously the tech that serviced the vehicle didn't care to make sure that it was properly repaired (this is the second row seat where my 8 year old sits). Needless to say, i was not happy with the way that they handled the problem. I had to make periodic calls to check on the status as nobody from service had the courtesy to update me on the status. More
by Rob1234
Employees Worked With
Entire Service department
May 24, 2018
Helped daughter buy 1st new car A huge thank you to Kevin, Kara, and everyone behind the scenes for coordinating financing and readying my daughter's new Cherokee, on short notice. T A huge thank you to Kevin, Kara, and everyone behind the scenes for coordinating financing and readying my daughter's new Cherokee, on short notice. This is her first new car, and she is thrilled with it! More
by KF
Employees Worked With
Kevin
