Crowley Chrysler Jeep Dodge Ram

Always a good experience I purchased my 2005 Magnum from the Bristol dealership. I have been going back for service ever since. Mark Antonetti is the one who kept me coming ba I purchased my 2005 Magnum from the Bristol dealership. I have been going back for service ever since. Mark Antonetti is the one who kept me coming back. He always made me feel like I was his only customer and he cared about my car. He was always very kind and acted concerned about my issues. In general, all service people have been good, helpful and pleasant. Recently, with the new process of routinely just going to the cashier to pick up my car, I feel less “special”. They are usually very pleasant but I feel like it is kind of impersonal. Thank you to everyone who takes care of my car and I. Toni Leers More

Something always goes wrong Poor communication on the status of your vehicle or repair is not fully assessed or complete. This last appointment included a one month advance appo Poor communication on the status of your vehicle or repair is not fully assessed or complete. This last appointment included a one month advance appointment, early bird drop-off discussing my vehicle issues the night before with a service adviser. I finally called at 4pm the next day and they claimed my appointment was two weeks later and had sat my car aside thinking I had dropped it off two weeks early (never touching it)??????? More

Amazing Experience with No hassle The entire process of buying our new car from Crowley was fantastic. Everyone we spoke to was very nice, knew the role they played on the team and ALL The entire process of buying our new car from Crowley was fantastic. Everyone we spoke to was very nice, knew the role they played on the team and ALL very knowledgeable and welcoming. Jon and Alan were very up front about the entire process. I would say it was the first time I bought a vehicle and didn’t feel like I was getting ripped off. I don’t normally feel compelled to refer a dealership but this team of people are worth it. More

Hassle free vehicle shopping Everyone was awesome! From the sales manager Jon Bryant, to the sales associate Alan Bryant to the Finance department (Mr. Label I think), everyone wa Everyone was awesome! From the sales manager Jon Bryant, to the sales associate Alan Bryant to the Finance department (Mr. Label I think), everyone was super helpful and sincere! I have now purchased multiple (4) vehicles from this team and will definitely do so again int he future! More

Below average I bought a 2014 used maserati ghibli and with in the first two weeks i notice that my front brakes were squeeking and i also notice oil in my driveway I bought a 2014 used maserati ghibli and with in the first two weeks i notice that my front brakes were squeeking and i also notice oil in my driveway and bought it back to servive dept and was told that there was def a leak and that my brakes were fine...and at first they were only going to cover half the cost of the repair but after talking to the used car mang they decided to fix the problem but would not fix the brakes and i took over a month to fix the leak and two months after purchase i have to replace the front brakes and roters at a cost of 1500 doll to get the work done wich should have been done before the car was sold More

Trade in for a lease Great experience working with Alan and Jon Bryant trading in my wife's car for a new Grand Cherokee. Could not be happier with the overall experience Great experience working with Alan and Jon Bryant trading in my wife's car for a new Grand Cherokee. Could not be happier with the overall experience we had. Looking forward to coming back in three years, or maybe sooner, to trade in for another Grand Cherokee. No nonsense or haggling is an A plus in my book! More

Service completed in time and without issue. I had a couple of minor recalls that needed to be addressed, when I dropped my truck off I asked if a routine service can be performed with tires rota I had a couple of minor recalls that needed to be addressed, when I dropped my truck off I asked if a routine service can be performed with tires rotated for a trip I have coming up and they obliged new question. During their safety inspection they discovered my front rotors and pads needed to be replaced. Rob from service called me to inform me and with my permission they did the job. It is nice to know they took care of my truck. I picked it up and now ready for my trip. More

My experience was in and out as always. I gave the rating that I did because of the friendliness, they are courteous and the quickness. I am not there all moening or afternoon whenever I mak I gave the rating that I did because of the friendliness, they are courteous and the quickness. I am not there all moening or afternoon whenever I makey appointment. Thank you for taking care of my vehicle. More

Awesome Service and Sales !!! Mark Antoinetti and his team of service mechanics are awesome! I had an issue with my Jeep Wrangler that was very hard to diagnose, due to the inter Mark Antoinetti and his team of service mechanics are awesome! I had an issue with my Jeep Wrangler that was very hard to diagnose, due to the intermittent nature of the symptoms. It took 5 visits, with each visit requiring a mechanic to drive along with me, as we tried to recreate the noise, which occurred very infrequently. They only charged me a diagnostic fee once and were extremely patient and accommodating every time I dropped the Jeep off with them. I the end they had to overhaul the rear differential, which was still covered under the manufacturers warranty, which was awesome!!! I'm very grateful they worked hard to identify the problem before the warranty ran out!!! Very good dealership, both service and sales (I bought 2 Wranglers there within the past 4 years and got an awesome price on both!!!) More

Excellent Service My husband and I have all our vehicles serviced here. My Grand Cherokee has been serviced by Crowley since I purchased it (if any indication how good My husband and I have all our vehicles serviced here. My Grand Cherokee has been serviced by Crowley since I purchased it (if any indication how good Crowley Service is, I have over 200,000 miles on my Jeep and it still runs great)! From the mechanics/technicians who work with Jim Ghezzi on our vehicles, to the service staff, including the drivers, can't say enough how great the entire service team is. Thank you all! More