Crowley Chrysler Jeep Dodge Ram
Bristol, CT
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Great Customer Experience The appointment experience was very easy and professional. Ithe day of my apt I ended up getting there early. I was helped right away and got my vehic The appointment experience was very easy and professional. Ithe day of my apt I ended up getting there early. I was helped right away and got my vehicle in. The work was completed 5 minutes after my scheduled time. Great experience. Would recommend Crowley to friends and reparatives! More
Routine oil change servixe Stopped in in the afternoon when I had some free time. I didn’t have an appointment so Sean told me it might take a couple hours to fit me in. I waite Stopped in in the afternoon when I had some free time. I didn’t have an appointment so Sean told me it might take a couple hours to fit me in. I waited and was pleasantly surprised when my car was ready within 1 hour. Great example of under commit and over deliver. Great job to Sean and the service team. I’ll be back, next time with an appointment. More
Great Service as Usual!!!! Crowley Chrysler/Dodge has been servicing my vehicles for years. They are always Professional and good. Yaritza is a great Service Write and is quite Crowley Chrysler/Dodge has been servicing my vehicles for years. They are always Professional and good. Yaritza is a great Service Write and is quite thorough. I would recommend this dealership to everyone. More
Correcting paint job on the whole car due to defect Shout out to John and Dan on a great job with my car. John helped me set up a rental car and went back and forth with Nissan to correct problem and a Shout out to John and Dan on a great job with my car. John helped me set up a rental car and went back and forth with Nissan to correct problem and also Dan kept them posted on additional problems. I thank them and think they are both assets to your company! Great job. I don’t have the names of behind the scene but the car looks fabulous. Thank you all! More
Top notch We have purchased at least Jeeps at Crowley and also have them serviced there. They treat the customers right-from the check-in to the service advisor We have purchased at least Jeeps at Crowley and also have them serviced there. They treat the customers right-from the check-in to the service advisors. More
Great Experience!! Great experience. Kevin Logan understood my needs, and helped me to get what I wanted. He was there from start to finish on the deal. Great experience. Kevin Logan understood my needs, and helped me to get what I wanted. He was there from start to finish on the deal. More
Personable, friendly, no BS! I went in to just see if I would be able to trade in my used jeep for a new one. The girls at the front paged Dom and had me wait for a minute in the I went in to just see if I would be able to trade in my used jeep for a new one. The girls at the front paged Dom and had me wait for a minute in the cozy waiting area. They offered me coffee or water. A minute later, I met Dom who again asked if I needed anything to drink. I told Dom the reason for my visit and he was excited to start looking around at options. He was incredibly friendly and told me once he knew what my goal was, he'd find a way to make it happen. He treated me like a friend, and told me that this dealership doesn't haggle, they give me their best price up front. He didn't give me the cheesy flip chart scripted presentation all the other dealers have done. He was able to find exactly what I was looking for, and even match what another dealer was going to give me for my trade in. Dom made it happen, and his team introduced me to the service staff, showed me around the property, and made me feel like I'm now part of the Crowley family. I purchased a warranty program, and even though I will drive past 5 other dealers to get to Crowley for my free oil changes, to me it is all worth it. They earned my business and my respect. I'll be sending my Jeep people over to see them when we are ready to upgrade! More
Recent trade in and purchase I just purchased a used Ram 3500 with a hard to find upfit. I worked with Bill and Kevin. We got my truck traded in at a fair price and got me into th I just purchased a used Ram 3500 with a hard to find upfit. I worked with Bill and Kevin. We got my truck traded in at a fair price and got me into the truck I wanted at a reasonable price as well. They made the transaction fairly easy, were clear on what they were able to do, and we’re easy to reach throughout the ordeal. Overall I’m satisfied with the experience and would be happy to work with Kevin or Bill in the future. More
Great experience buying our new jeep!!! We went to many dealerships before deciding on Crowley's...... The minute we walked into this dealership, we knew, this is where we would be buying o We went to many dealerships before deciding on Crowley's...... The minute we walked into this dealership, we knew, this is where we would be buying our jeep... Great selection of vehicles, and knowledgeable staff... We dealt with Sales Mgr. Ted Owczynko and Product Specialist Mark Soliwoda, who both were great in addressing our needs... Picked up our new jeep in a timely manner, and all went smoothly.... We actually felt, they truly cared about our car buying needs, unlike other dealerships... Very happy with our experience... More
Great experience! I was very pleased with my buying experience at Crowley. My salesman Mark G was informative, patient and helpful. I felt that he went above and beyo I was very pleased with my buying experience at Crowley. My salesman Mark G was informative, patient and helpful. I felt that he went above and beyond to make sure I was satisfied. The dealership is very clean and the service Dept workers were friendly. We also found Mark’s assistant helpful in getting some other questions answered. I definitly recommend this dealership and highly recommend Mark! I will buy my next Jeep at Crowley. You should too, you won’t be disappointed. More